Joe Jacob Location
- Chicago, IL, US
Joe Jacob Work
- 2023 - now Director of Customer Experience @
- 2023 - 2023 Director of Customer Support @
- 2022 - 2022 Senior Manager, Content Support and Remediation @
- 2021 - 2022 Manager, Content Support @
- 2020 - 2021 Customer Service Optimization Consultant @
- 2019 - 2021 Customer Operations Manager, Members Service Center @
- 2019 - 2019 Customer Service Optimization Strategist @
- 2017 - 2019 Customer Support Reporting Analyst @
- 2013 - 2017 Customer Support Team Manager @
- 2009 - 2013 Senior Animator @
Joe Jacob Education
- The Illinois Institute of Art-Schaumburg
Joe Jacob Skills
- Customer Experience
- Creative Problem Solving
- Zendesk
- Project Management
- Customer Relationship Management (CRM)
- Customer Insight
- Analytical Skills
- Microsoft Excel
- SQL
- Google Docs
- Photoshop
- After Effects
- Google Analytics
- HTML
- CSS
- JavaScript
- JIRA
- Slack
- Google Slides
- People Management
- Customer Service
- Team Leadership
- Team Management
- Communication
- Diplomacy
- Critical Thinking
- Google Sheets
- Trello
- Customer Service Operations
- Priority Management
- Trivia
- Zoom
- Motion Graphics
- Computer Animation
- 3D
- Microsoft Office
- Microsoft Word
- Traditional Animation
- 3D Studio Max
- Storyboarding
- Maya
- Customer Support
- Adobe Photoshop
- Art
- Illustrator
- Animation
- Quality Assurance
- Cartoons
- Adobe Creative Suite
- Short Films
Joe Jacob Summary
- Joe Jacob, based in Chicago, IL, US, is currently a Director of Customer Experience at RedShelf. Joe Jacob brings experience from previous roles at Fluent, Inc, Pluralsight and Cleverbridge. Joe Jacob holds a The Illinois Institute of Art-Schaumburg. With a robust skill set that includes Customer Experience, Creative Problem Solving, Zendesk, Project Management, Customer Relationship Management (CRM) and more. Joe Jacob has 2 emails and 1 mobile phone numbers on RocketReach.
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