Jodie Smith Email & Phone Number
VP Service Delivery UK and Ireland @ Concentrix
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Jodie Smith Location
- Rotherham, GB
Jodie Smith Work
- VP Service Delivery UK and Ireland @ (February 2024 - Present)
- Managing Director Of Operations @ (December 2017 - May 2024)
- Business Director @ Webhelp (December 2008 - August 2017)
- General Manager @ Ventura (August 2007 - December 2009)
- Sales Director @ compass finance (August 2006 - August 2007)
- head of contact centre @ (June 2005 - August 2006)
- Sales Manager @ (February 2002 - August 2005)
- outbound sales manager @ (September 1991 - January 2002)
Jodie Smith Skills
- Contact Centers
- Outsourcing
- Workforce Management
- Customer Experience
- Call Centers
- Telecommunications
- BPO
- Direct Sales
- Project Management
- Customer Retention
- Performance Improvement
- Telemarketing
- Team Building
- Strategic Planning
- Process Improvement
- Business Process Improvement
- New Business Development
- Culture Change
- Business Development
- Coaching
- Team Leadership
- Account Management
- Employee Engagement
- Management
- Performance Management
- Business Analysis
- Business Transformation
- Change Management
- Forecasting
- Operations Management
- Leadership
- Service Delivery
- Relationship Management
- Stakeholder Management
- Team Management
- Vendor Management
- Customer Satisfaction
- Project Planning
- Offshoring
- Strategy
- Customer Experience Management
- Customer Management
- Microsoft Excel
- Business Strategy
- Public Speaking
- Sales
Jodie Smith Summary
- Jodie Smith, based in Rotherham, GB, is currently a VP Service Delivery UK and Ireland at Concentrix. Jodie Smith brings experience from previous roles at Webhelp, Ventura and compass finance. With a robust skill set that includes Contact Centers, Outsourcing, Workforce Management, Customer Experience, Call Centers and more. Jodie Smith has 1 emails and 1 mobile phone numbers on RocketReach.
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