Jodie Smith Email & Phone Number
VP Service Delivery UK and Ireland @ Concentrix
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Jodie Smith Location
- Rotherham, GB
Jodie Smith Work
- 2024 -now VP Service Delivery UK and Ireland @
- 2017 -2024 Managing Director Of Operations @
- 2008 -2017 Business Director @ Webhelp
- 2007 -2009 General Manager @ Ventura
- 2006 -2007 Sales Director @ compass finance
- 2005 -2006 head of contact centre @
- 2002 -2005 Sales Manager @
- 1991 -2002 outbound sales manager @
Jodie Smith Skills
- Contact Centers
- Outsourcing
- Workforce Management
- Customer Experience
- Call Centers
- Telecommunications
- BPO
- Direct Sales
- Project Management
- Customer Retention
- Performance Improvement
- Telemarketing
- Team Building
- Strategic Planning
- Process Improvement
- Business Process Improvement
- New Business Development
- Culture Change
- Business Development
- Coaching
- Team Leadership
- Account Management
- Employee Engagement
- Management
- Performance Management
- Business Analysis
- Business Transformation
- Change Management
- Forecasting
- Operations Management
- Leadership
- Service Delivery
- Relationship Management
- Stakeholder Management
- Team Management
- Vendor Management
- Customer Satisfaction
- Project Planning
- Offshoring
- Strategy
- Customer Experience Management
- Customer Management
- Microsoft Excel
- Business Strategy
- Public Speaking
- Sales
Jodie Smith Summary
- Jodie Smith, based in Rotherham, GB, is currently a VP Service Delivery UK and Ireland at Concentrix. Jodie Smith brings experience from previous roles at Webhelp, Ventura and compass finance. With a robust skill set that includes Contact Centers, Outsourcing, Workforce Management, Customer Experience, Call Centers and more. Jodie Smith has 2 emails on RocketReach.
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