Jodi Stevens Email
Customer Service Manager @ MEGT (Australia) Ltd
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Jodi Stevens Location
- Gold Coast, QLD, AU
Jodi Stevens Work
- Customer Service Manager @ (July 2024 - Present)
- Manager - Mentoring Services @ (January 2023 - July 2024)
- SDC Manager @ (June 2021 - January 2023)
- National Contact Centre Manager @ (May 2020 - June 2021)
- Director of Customer Experience @ Wyndham Vacation Resorts Asia Pacific (August 2017 - May 2020)
- Customer Care Manager @ Wyndham Vacation Resorts Asia Pacific (November 2016 - August 2017)
- Mantra Group Reservations Operations Manager @ (September 2008 - October 2016)
- National Operations Coordinator @ Qantas Holidays Limited (August 2005 - September 2008)
- Contact Centre Supervisor @ Qantas Holidays Limited (January 1998 - August 2005)
- Domestic Travel Consultant @ Qantas Holidays Limited (January 1996 - January 1998)
- Reservations Consultant @ (January 1994 - January 1996)
Jodi Stevens Education
- QLD TAFE
Diploma of Alcohol & Other Drugs (Mental Health Counseling/Counselor)
2020-2023 - QLD TAFE
Diploma of Mental Health (Mental Health Counseling/Counselor)
2020-2023 - University of Queensland
Bachelor of Arts (B.A.) (Social Psychology)
1990-1994 - Wavell State High School 1984-1989
Jodi Stevens Skills
- Customer Service Operations
- Hospitality Management
- Hospitality
- Hotel Management
- Hospitality Industry
- Tourism
- Hotels
- Revenue Analysis
- Resorts
- Event Management
- Yield Management
- Contact Center Management
- Contact Center Operations
- Airline Reservations
- Reservations
- Team Leadership
- Airline Ticketing
- Guest Service Management
- Customer Service
- Process Improvement
- Problem Solving
- Project Coordination
- People Management
- People Development
- Customer Experience
- Project Management
- Leadership
- Quality Assurance
- Call center start-up
- Contact Centers
- Workforce Management
- Operations Management
- Customer Service Management
- Call Center Development
- Management
- Analytical Skills
- User Experience
- Event Planning
- Microsoft Word
Jodi Stevens Summary
- Jodi Stevens, based in Gold Coast, QLD, AU, is currently a Customer Service Manager at MEGT (Australia) Ltd. Jodi Stevens brings experience from previous roles at MEGT (Australia) Ltd, BUSY At Work and Wyndham Vacation Resorts Asia Pacific. Jodi Stevens holds a 2020 - 2023 Diploma of Alcohol & Other Drugs in Mental Health Counseling/Counselor @ QLD TAFE. With a robust skill set that includes Customer Service Operations, Hospitality Management, Hospitality, Hotel Management, Hospitality Industry and more. Jodi Stevens has 3 emails on RocketReach.
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