Joanna Palmer's Location
Jefferson City, MO, US
Joanna Palmer's Work
- CX Client Principal - Contact Center @ RingCentral
- Executive Director - Customer Engagement Technology and ERP @ Scholastic
- Director - Customer Engagement Technology and ERP @ Scholastic
- Senior Manager - Customer Experience and System Support @ Scholastic
- Senior Manager - Contact Center Technology and Analytics @ Scholastic
- Telecommunications Manager @ Scholastic
- Telecom Engineer @ H&R Block
- Sr. Telecom Engineer @ Pegasus Satellite Television
- Telecom Administrator @ Fatbrain.com
- System Design Engineer @ Sprint
Joanna Palmer's Education
- Truman State University
Joanna Palmer's Skills
- Telecommunications
- Vendor Management
- Call Centers
- Process Improvement
- CRM
- Call Center
- Management
- Program Management
- Business Process Improvement
- Contact Centers
Joanna Palmer's Summary
Joanna Palmer, based in Jefferson City, MO, US, is currently a CX Client Principal - Contact Center at RingCentral, bringing experience from previous roles at Scholastic. Joanna Palmer holds a Truman State University. With a robust skill set that includes Telecommunications, Vendor Management, Call Centers, Process Improvement, CRM and more, Joanna Palmer contributes valuable insights to the industry. Joanna Palmer has 3 emails on RocketReach.
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