Jim Daniel Email & Phone Number
Sr. Principal Solution Consultant @ Genesys
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Jim Daniel Location
- Oxnard, CA, US
Jim Daniel Work
- 2019 -now Sr. Principal Solution Consultant @
- 2019 -now Principal Solution Consultant at Genesys @
- 2018 -2019 Enterprise Account Executive @
- 2014 -2018 Sr. Solution Consultant @
- 2007 -2014 Director Product Management and Integrations @
- 2005 -2007 Convergence-LAN and WAN Solution Advisor @
- 2002 -2005 Director of Sales @
- 2000 -2002 Vice President IT Infrastructure @ iTravel.com
- 1996 -1999 Strategic Account Executive @
- 1992 -1995 Contact Center Trainer @
- 1989 -1991 Director of Sales @
- 1987 -1989 Pitcher @
- 1984 -1986 Pitcher- 4th Round Selection June 1984 Draft @
Jim Daniel Education
- Park University
Bachelor of Arts (B.A.) (Business, Management, Marketing, and Related Support Services)
1998-1999 - Wichita State University
Marketing (Marketing, Economics)
1982-1984
Jim Daniel Skills
- PureCloud
- Cloud Applications
- Workforce Optimization WFO
- Customer Interaction Center CIC
- Unified Communications
- Cisco Applications
- Avaya Aura Applications
- Mitel Applications
- Aspect Applications
- CTI
- SIP Trunking
- Telephony
- Solution Selling
- Product Management
- Integration
- Pre-Sales Systems Engineering
- Contact Centers
- VoIP
- Telecommunications
- CRM
- SaaS
- SIP
- MPLS
- Enterprise Software
- Sales Enablement
- WAN
- Managed Services
- ACD
- Strategic Partnerships
- Solution Architecture
- Professional Services
- Consulting
- Business Intelligence
- Voice & Data Convergence
- IVR
- Management
- Channel Partners
- Business Alliances
- Vendor Management
- Product Lifecycle Management
- Infrastructure
- Mobile Technology
- 3rd Party Software Integrations
- Contact Center Integrations
- Amazon Web Services (AWS)
- Microservices
- Cloud Communications
- Software as a Service (SaaS)
- Genesys
- Genesys Framework
- Practice Management
- IT Leadership
- Configurations
- Cisco Technologies
- Network Administration
- Chicago
- Virtualization
- Temporary Placement
- Intelligence
- Witness
- Sage
- Data Services
- International
- Customer Interaction Management
- Sold
- Solution
- Selling
- Networking
- Major Accounts
- Negotiation
- Interoperability
- Email Management
- Case Management
- Java
- ITIL
- Strategic Planning
- Strategy
- Kansas
- Network Infrastructure
- Marathon
- Technology Architecture
- Citrix
- Product Requirements
- Refresh
- Call Logging
- Marketplace
- Metrics
- Amazon Web Services Aws
- Aligning
- Interactive Advertising
- Nasa
- Account Executives
- Data Migration
- Engineering
- Workforce
- Presentations
- Cost Effective Solutions
- Responsibility
- Documentation
- Strategic Alliances
- Laptops
- Campaign Management
- Matrix Management
- Project
- Education
- Image Capture
- Applications
- Cycles
- Co Location
- Tailoring
- Strategies
- Hardware
- Nortel
- Net
- Schedules
- Budgets
- Workflow
- Pre Sales Systems Engineering
- SME
- Platforms
- High Growth
- Image
- Design
- Start Ups
- Engagements
- Revenue
- Shareholder Value
- Solutions
- Alcatel
- Business Services
- Pre Sales
- QoS
- Software
- Software as a Service Saas
- Siebel
- Sales and Marketing
- System
- Go to Market Strategy
- VMware
- Customer Experience Management
- Siemens
- Cross Functional Team Leadership
- Road Map
- Detail
- Talisma
- Business Process Improvement
- Purecloud Directory
- Strength Training
- Desktop Computers
- Internal Audit
- Vendors
- Urology
- Email Marketing
- Software Solutions
- Quality Control
- Human Resources
- Architecture
- Operations
- Business Requirements
- Successful Track Record
- Analysis
- Offering
- Contractual Agreements
- Unity
- Hyper V
- Release Management
- Methodology
- Communication
- Project Plans
- Conciseness
- Project Implementation
- Systems Analysis
- Executive Level Relationships
- Product Lines
- Compliance
- Accountability
- Synthesize
- Gateway
- Technical Solutions
- PC
- Websphere
- Product Knowledge
- NEC
- Executive Positions
- Contract Management
- Inside Sales
- Recording
- Contact Center Operations
- Kansas City
- Complex Solutions
- Social Customer Service
- History
- Thin Client
- Prospects
- Demonstration
- Rational XDE
- Strategic Thinking
- Channel Sales
- Lan Wan
- Systems Planning
- SMB
- Network Topology
- Cellular Communications
- eCRM
- Solutions Provider
- Business Performance Management
- Discovery Process
- Dynamics
- Process Improvement
- APIs
- Voice and Data Convergence
- Data Center Relocation
- Mitel
- Overland
- Business Administration
- FAA
- Servers
- Agility
- Art
- Caas Io
- Seat
- Fourth
- Portables
- Citrix Metaframe
- Cloud Computing
- Account Management
- Market
- Siemens Applications
- Economics
- Process Optimization
- Citrix XenApp
- Systems Engineering
- Business Development
- Portable
- Program Management
- Agile Methodologies
- Rack
- Hospitals
- Data Driven Testing
- Problem Solving
- Microsoft
- Draft
- Voice
- Springs
- Training
- Partner Management
- Avaya Technologies
- Routing
- Partner Programs
- Switching
- Country
- Reorganizations
- Product Differentiation
- Market Requirements Documents
- Customer Interaction
- Internet Backbone
- Market Research
- Knowledge Base
- Marketing
- Amazon Web Services
- Software as a Service
Jim Daniel Summary
- Jim Daniel, based in Oxnard, CA, US, is currently a Sr. Principal Solution Consultant at Genesys. Jim Daniel brings experience from previous roles at Genesys, Twilio Inc. and VPI. Jim Daniel holds a 1998 - 1999 Bachelor of Arts (B.A.) in Business, Management, Marketing, and Related Support Services @ Park University. With a robust skill set that includes PureCloud, Cloud Applications, Workforce Optimization WFO, Customer Interaction Center CIC, Unified Communications and more. Jim Daniel has 3 emails on RocketReach.
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Top Genesys Employees
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Indianapolis, IN, US
Alex Ball
SVP, Genesys Cloud
Washington, DC, US
David Porter
Managing Director, Financial Services
New York, NY, US
Brian Swartz
Chief Financial Officer
Scottsdale, AZ, US
Larry Shurtz
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Irvine, CA, US
Rachel Perez
VP, External Communications
Indianapolis, IN, US
Jenny Rhine
VP of Campaigns and Digital Marketing
Zionsville, IN, US
Jeff Wilson
VP, IT Enterprise Platforms and AI Services
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Jeff Wise
Vice President - Product Management
New York, NY, US
Andy Schuleman
Chief Accounting Officer (CAO)
Baltimore, MD, US
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