Jeffrey Phillips Email & Phone Number
Operations and Performance Consultant @ Insite Managed Solutions
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Jeffrey Phillips Location
- Lakeland, FL, US
Jeffrey Phillips Work
- Operations and Performance Consultant @ (January 2026 - Present)
- Director of Contact Center Operations @ (July 2023 - June 2026)
- Site Director @ (May 2021 - July 2023)
- Manager Area Operations Training and Quality @ SYKES (July 2018 - May 2021)
- Sales Performance Manager @ SYKES (December 2014 - July 2018)
- Quality Assurance Lead @ SYKES (August 2013 - December 2014)
- Customer Service Representative @ SYKES (September 2012 - August 2013)
- Assistant Director Of Purchasing @ (June 2001 - June 2009)
- Restaurant Manager @ (June 1997 - June 2001)
- Room Service Supervisor @ (June 1995 - June 1997)
- Room Service Cashier @ (June 1993 - June 1995)
Jeffrey Phillips Education
- Florida International University
Hospitality Administration/Management
- Coral Gables Senior High School
High School Diploma
- Miami Dade College
Associate of Arts - AA (Communication and Media Studies)
Jeffrey Phillips Skills
- Site director
- Sales Trainings
- Training Management
- Operations Management
- Sales
- Performance Management
- Training
- Bpo
- Client Relations
- Training & Development
- Management Training Programs
- Sales Coaching
- Training Leadership
- Product Training
- Call centers
- Account Management
- Coaching
- Contact Center Operations
- Customer Experience
- Customer Service Management
- Data Analysis
- Department Budgeting
- Development Of Employees
- Executive Development
- Leadership Development
- Microsoft Office
- Operational Excellence
- Performance Improvement
- Process Mapping
- Project Management
- Quality Assurance Analysis
- Site director
- Team Building
- Team Leadership
- Vendor Management
Jeffrey Phillips Summary
- Jeffrey Phillips, based in Lakeland, FL, US, is currently a Operations and Performance Consultant at Insite Managed Solutions. Jeffrey Phillips brings experience from previous roles at HairClub, Insite Managed Solutions - The Human Operations Experts and SYKES. Jeffrey Phillips holds a Hospitality Administration/Management @ Florida International University. With a robust skill set that includes Site director, Sales Trainings, Training Management, Operations Management, Sales and more. Jeffrey Phillips has 3 emails and 1 mobile phone numbers on RocketReach.
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