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Jeff Lam Location
Vancouver, BC, CA
Jeff Lam Work
Program Director, PMO @ (December 2025 - Present)
Senior Manager, Customer Experience @ (April 2019 - December 2025)
Manager, Customer Success @ (September 2017 - April 2019)
Lead, Managed Services @ (February 2016 - September 2017)
Client Services Analyst @ (May 2015 - February 2016)
Business Reporting Analyst @ Park West Professional Services (March 2014 - April 2015)
Customer Service Supervisor @ Park West Professional Services (January 2013 - March 2014)
Customer Service Team Lead @ Park West Professional Services (February 2012 - January 2013)
Customer Service Agent @ Park West Professional Services (January 2011 - February 2012)
Piano Instructor @ The Arts Connection (September 2010 - June 2011)
Piano Instructor @ Jeff Lam Piano Studio (June 2007 - May 2011)
Jeff Lam Education
Capilano University
Bachelor of Business Administration (BBA)
2013-2014
The University of British Columbia
Bachelor's Degree (Music Performance, General)
2008-2011
Jeff Lam Skills
Data Analysis
Client Relations
Performance Management
Professional Services
Ad Hoc Reporting
Microsoft Office
Customer Service
Sales
Microsoft Excel
Self Management
Instruction
Quality Assurance
Leadership
Event Planning
Public Speaking
Managed Services
Project Management
Process Improvement
PowerPoint
Staff Supervision
Microsoft Word
Gotoassist
Editing
Customer Success
Five9
Research
Customer Enablement
Jeff Lam Summary
Jeff Lam, based in Vancouver, BC, CA, is currently a Program Director, PMO at Absolute Security. Jeff Lam brings experience from previous roles at Absolute Security. Jeff Lam holds a 2013 - 2014 Bachelor of Business Administration (BBA) @ Capilano University. With a robust skill set that includes Data Analysis, Client Relations, Performance Management, Professional Services, Ad Hoc Reporting and more. Jeff Lam has 2 emails and 3 mobile phone numbers on RocketReach.
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