Jay Crocker Email & Phone Number
Director, Professional Services Operations @ Skillsoft
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Jay Crocker Location
- Rochester, NY, US
Jay Crocker Work
- Director, Professional Services Operations @ (April 2024 - Present)
- Delivery Leader @ (January 2024 - April 2024)
- Director, Professional Services @ (May 2021 - November 2023)
- Director, Global Sales Operations @ (July 2019 - May 2021)
- Director, Global Project Delivery Governance @ (October 2018 - August 2019)
- Sr. Project Manager - Cloud Solutions @ (December 2015 - December 2018)
- Solution Director - Support Solutions @ (February 2013 - December 2015)
- Practice Executive - Service Desk and Customer Support @ (January 2011 - December 2013)
- Delivery Executive and Client Engagement Mgr, Idea (formerly Ajilon Professional Services) @ Ajilon Consulting (July 2005 - December 2011)
- Program and Project Manager @ CIBER (January 2000 - January 2005)
- Various @ (January 1991 - January 1999)
Jay Crocker Education
- SUNY Geneseo
BA (Math, Physics)
2001 - Rochester Institute of Technology
MBA (Business Administration and Management, General)
Jay Crocker Skills
- PMP
- Outsourcing
- ITIL
- Call Center
- Program Management
- PMO
- IT Service Management
- Professional Services
- Service Desk Management
- ITIL Certified
- Requirements Analysis
- SDLC
- Governance
- Business Analysis
- Integration
- Business Intelligence
- Enterprise Software
- Salesforce.com
- Service Now
- Service Cloud
- Project Management
- Leadership
- Management
- Information Technology
- Vendor Management
- Cloud Computing
- Project Planning
- Business Services
- Consulting
- IT Strategy
- IT Management
- Start-ups
- CRM
- Business Process Improvement
- Business Process
- Resource Management
- IT Outsourcing
- Project Portfolio Management
- Service Delivery
- Software Project Management
- Data Center
- Process Improvement
- Solution Architecture
- SharePoint
- Enterprise Architecture
- Infrastructure
- SaaS
- Disaster Recovery
- Pre-sales
- Cross-functional Team Leadership
- Start Ups
- Cross Functional Team Leadership
- Pre Sales
Jay Crocker Summary
- Jay Crocker, based in Rochester, NY, US, is currently a Director, Professional Services Operations at Skillsoft. Jay Crocker brings experience from previous roles at MTX Group, Clari and Appirio. Jay Crocker holds a BA in Math, Physics @ SUNY Geneseo. With a robust skill set that includes PMP, Outsourcing, ITIL, Call Center, Program Management and more. Jay Crocker has 2 emails and 2 mobile phone numbers on RocketReach.
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