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Jay Chan Location
Hong Kong
Jay Chan Work
2026 -now Head of Solution Consulting - Hong Kong and Taiwan @ Fano (Fano Labs)
2025 -2026 Business Development Director - Hong Kong, Southeast Asia and Taiwan @ Fano (Fano Labs)
2023 -2025 Solution Consulting Director - Hong Kong and Taiwan @ Fano (Fano Labs)
2022 -2023 Principal Solution Engineer @
2022 -2022 Senior Portfolio Presales Consultant @
2015 -2022 Solution Consultant @
2012 -2015 Unit Manager @
2012 -2012 Technical Project Manager - Global Accounts @
2010 -2011 Senior Customer Support Engineer @
2007 -2010 Customer Support Engineer @
2007 -2007 System Support Engineer II @
2005 -2007 System Support Engineer @
Jay Chan Education
The University of Hong Kong
Bachelor of Engineering (BEng) (Computer Engineering)
2002-2005
Jay Chan Skills
VoIP
Cisco Call Manager
Technical Sales Presentations
NICE Call Recording
Operating Systems
Avaya
Microsoft SQL Server
Telecommunications
PowerBuilder
CTI
Team Management
SMPP
Speech Analytics
TCP/IP
SIP
Virtualization
SNMP
IVR
Oracle SQL
Java
Contact Centers
Telephony
Enterprise Software
C++
Maintenance Management
Seminar Presentations
Project Management
Avaya Aes
DB2
Rpa
C#
MySQL
IPT
Voice Biometrics
Jay Chan Summary
Jay Chan, based in Hong Kong, is currently a Head of Solution Consulting - Hong Kong and Taiwan at Fano (Fano Labs). Jay Chan brings experience from previous roles at Fano (Fano Labs), Qualtrics and NICE Ltd. Jay Chan holds a 2002 - 2005 Bachelor of Engineering (BEng) in Computer Engineering @ The University of Hong Kong. With a robust skill set that includes VoIP, Cisco Call Manager, Technical Sales Presentations, NICE Call Recording, Operating Systems and more. Jay Chan has 2 emails and 1 mobile phone numbers on RocketReach.
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