Jay Chan Email & Phone Number
CRM Sr Advisory Solution Consultant @ ServiceNow
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Jay Chan Location
- Hong Kong
Jay Chan Work
- CRM Sr Advisory Solution Consultant @ (October 2026 - Present)
- Head of Solution Consulting - Hong Kong and Taiwan @ (June 2026 - September 2026)
- Business Development Director - Hong Kong, Southeast Asia and Taiwan @ (April 2025 - June 2026)
- Solution Consulting Director - Hong Kong and Taiwan @ (November 2023 - April 2025)
- Principal Solution Engineer @ (September 2022 - October 2023)
- Senior Portfolio Presales Consultant @ (July 2022 - September 2022)
- Solution Consultant @ (June 2015 - July 2022)
- Unit Manager @ (November 2012 - June 2015)
- Technical Project Manager - Global Accounts @ (January 2012 - October 2012)
- Senior Customer Support Engineer @ (April 2010 - December 2011)
- Customer Support Engineer @ (December 2007 - March 2010)
- System Support Engineer II @ (April 2007 - December 2007)
- System Support Engineer @ (July 2005 - March 2007)
Jay Chan Education
- The University of Hong Kong
Bachelor of Engineering (BEng) (Computer Engineering)
2002-2005
Jay Chan Skills
- Artificial Intelligence (AI)
- Avaya
- Business Development Strategy
- Business Partner Support
- CTI
- Cisco Call Manager
- Cloud Applications
- Cloud Security
- Collaborative Problem Solving
- Consulting
- Contact Centers
- Cross-team Collaboration
- Customer Experience
- Customer Relationship Management (CRM)
- Employee Engagement
- IPT
- IVR
- Machine Learning
- Maintenance Management
- NICE CXone
- NICE Call Recording
- NICE RPA
- Partner Development
- Partner Relationship Management
- People Management
- PowerBuilder
- Presentation Skills
- Problem Solving
- Product demo
- Programming
- Project Management
- Public Speaking
- Python (Programming Language)
- RPA
- SIP
- Seminar Presentations
- ServiceNow Administration
- Software Development
- Solution Selling
- Solutions consulting
- Speech Analytics
- Storytelling
- Team Management
- Team Motivation
- Technical Presales
- Technical Sales Presentations
- Telecommunications
- Telephony
- Value Selling
- VoIP
- Voice Biometrics
- demostration
- 機器學習
- Operating Systems
- Microsoft SQL Server
- SMPP
- TCP/IP
- Virtualization
- SNMP
- Oracle SQL
- Java
- Enterprise Software
- C++
- Avaya Aes
- DB2
- C#
- MySQL
Jay Chan Summary
- Jay Chan, based in Hong Kong, is currently a CRM Sr Advisory Solution Consultant at ServiceNow. Jay Chan brings experience from previous roles at Fano (Fano Labs) and Qualtrics. Jay Chan holds a 2002 - 2005 Bachelor of Engineering (BEng) in Computer Engineering @ The University of Hong Kong. With a robust skill set that includes Artificial Intelligence (AI), Avaya, Business Development Strategy, Business Partner Support, CTI and more. Jay Chan has 3 emails and 1 mobile phone numbers on RocketReach.
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