Jason Vaught Email & Phone Number
Sr. Director of Operations @ ibex.digital
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Jason Vaught Location
- Pittsburgh, PA, US
Jason Vaught Work
- 2025 -now Sr. Director of Operations @
- 2021 -2025 Director Of Operations @
- 2019 -2021 Senior Operations Manager @
- 2016 -2019 Operations Manager @
- 2013 -2016 Training and Quality Manager @
- 2012 -2013 Trainer @
- 2007 -2012 Trainer and Team Leader @ Rest Assured
- 2007 -2007 Audio Engineer @ Banner Records
- 2006 -2007 Assistant Engineer @ Crew One
Jason Vaught Education
- Valparaiso University
- Sound Audio Engineering Institute of Technology
Jason Vaught Skills
- Vendor Relations
- Managing Offshore Teams
- Global Customer Service
- Workforce Planning
- Customer Relationship Management (CRM)
- Project Management
- Change Management
- Contact Center Operations
- Performance Metrics
- Contact Center Management
- Voice of the Customer
- Customer Support
- Customer Journeys
- Customer Experience Management
- Customer Success
- Training
- Customer Satisfaction
- Management
- Curriculum Development
- Training & Development
- Process Improvement
- Training Delivery
- Coaching
- Program Launch
- Program Development
- Project Implementation
- Customer Service
- Microsoft Office
- Program Development for the mentally and physically disabled
- KPI Reports
- Pro Tools
- Team Leadership
- Team Management
- Leadership
- Team Building
- Customer Retention
- Performance Management
- Operations Management
- Workforce Management
- Program Management
- Contact Centers
- Business Process Outsourcing (BPO)
- Employee Engagement
- Business Process Improvement
- Call Centers
- Customer Experience
- Business Process Outsourcing Bpo
- Engineering
- SQL
- Quality Assurance
- Testing
- Training and Development
- Sound
- Business Process Outsourcing
Jason Vaught Summary
- Jason Vaught, based in Pittsburgh, PA, US, is currently a Sr. Director of Operations at ibex. Jason Vaught brings experience from previous roles at ibex, TaskUs and Alorica. Jason Vaught holds a Valparaiso University. With a robust skill set that includes Vendor Relations, Managing Offshore Teams, Global Customer Service, Workforce Planning, Customer Relationship Management (CRM) and more. Jason Vaught has 2 emails and 1 mobile phone numbers on RocketReach.
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Top ibex.digital Employees
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Managing Director
Key West, FL, US
Christy Oconnor
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United States
Taylor Greenwald
Chief Financial Officer
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David Afdahl
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Michael Ringman
Chief Technology Officer
Littleton, CO, US
Andreas Wilkens
Founder and CEO
Kirkland, WA, US
Preeti Raina
Global Senior Vice President, Client Services
Denver, CO, US
Shanda Shinaut
Vice President, Talent Mobility
Nashville, TN, US
Angel Alvarez
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Scott Willis
Senior Vice President, Healthcare
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