David Afdahl Email & Phone Number

Chief Operating Officer @ ibex.digital

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David Afdahl Location

Portland, OR, US

David Afdahl Work

Chief Operating Officer @ (October 2018 - Present)
Executive Vice President - Global Operations @ (May 2018 - October 2018)
Senior Vice President @ (July 2017 - May 2018)
Senior Vice President Operations @ (January 2017 - February 2017)
Managing Director @ (November 2009 - December 2016)
Regional Vice President Of Operations @ Affiliated Computer Services (ACS) (January 2006 - November 2009)
General Manager @ Affiliated Computer Services (ACS) (July 2005 - January 2006)

David Afdahl Education

University of Maryland Baltimore County
Bachelor of Applied Science (B.A.Sc.)

David Afdahl Skills

Account Management
BPO
Business Analysis
Business Development
Business Planning
Business Process Improvement
Business Process Outsourcing (BPO)
Business Strategy
CRM
Call Centers
Change Management
Cloud Computing
Consulting
Contact Centers
Contract Negotiation
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Management
New Business Development
Outsourcing
P&L Management
Performance Management
Program Management
Project Management
Solution Selling
Strategy
Team Leadership
Vendor Management
Microsoft Office
Governance
Strategic Planning
Help Desk Support
Executive Management
Cost
OPs
Telecommunications
Africa
Design
Training
Optimization
Asia
Enterprise Software
Data Driven Testing
Organic Growth
Revenue
Learning Center
Responsibility
Key Accounts
Anthropology
Attrition
Vice Presidents
Phoenix
Telemarketing
Analysis
Onshore
Internal Audit
Quality Assurance
Customer Service
Service Implementation
Addressing
Efficiencies
Reviews
Operating Expenses
Rate
Location
Sop
Voice
Sales Management
Media
Bangalore
Customer Satisfaction
Business Process Outsourcing Bpo
Hiring
Cross Functional Team Leadership
Performance Improvement
COPC Registered Coordinator
Profit
Metric
Exceeding Targets
Cut
Workforce Management
Organizational Development
Customer Relationship Management Crm
Organizational Structure
South America
Service Delivery
Operations
Fortune
Profiles
Process Improvement
Oversight
Client Contact
Logo Design
Highly Accomplished
Communication
P&l
Key Performance Indicators
Baseline
Streams
Access Control
Offshore
Large Enterprise
Recruiting
Technical Support
SEP IRA
Healthcare
COPC
Seat
Back Office
Fortune 500
Science
Retail
End to End
SPIN
India
Knowledge Base
Baltimore County
Business Services
Operational Functions
History
Marketing
UPS systems
North America
Xerox
Labor Strategy
Roadmap
Delivery
Nearshore
Quotas
Accounting
Budgets
Incentives
Services
Quality Control
Leadership
Bps
Portland
Europe
Business Process Outsourcing
Customer Relationship Management

David Afdahl Summary

David Afdahl, based in Portland, OR, US, is currently a Chief Operating Officer at IBEX. David Afdahl brings experience from previous roles at IBEX, Conduent and Xerox Services. David Afdahl holds a Bachelor of Applied Science (B.A.Sc.) @ University of Maryland Baltimore County. With a robust skill set that includes Account Management, BPO, Business Analysis, Business Development, Business Planning and more. David Afdahl has 1 emails and 1 mobile phone numbers on RocketReach.