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David Afdahl Location
Portland, OR, US
David Afdahl Work
2018 -now Chief Operating Officer @
2018 -2018 Executive Vice President - Global Operations @
2017 -2018 Senior Vice President @
2017 -2017 Senior Vice President Operations @
2009 -2016 Managing Director @
2006 -2009 Regional Vice President Of Operations @ Affiliated Computer Services (ACS)
2005 -2006 General Manager @ Affiliated Computer Services (ACS)
1996 -2005 Director of Operations @ Absolute Quality Inc
David Afdahl Education
University of Maryland Baltimore County
(Bachelor of Applied Science (B.A.Sc.))
University of Maryland Baltimore County
Bachelor of Applied Science (B.A.Sc.) (Bachelor of Applied Science (B.A.Sc.))
David Afdahl Skills
Business Development
BPO
New Business Development
Management
Account Management
Solution Selling
Outsourcing
Change Management
Strategy
Business Process Improvement
Vendor Management
Cross-functional Team Leadership
Consulting
Program Management
Cloud Computing
CRM
Call Centers
Team Leadership
Microsoft Office
Governance
Strategic Planning
Help Desk Support
Executive Management
Cost
OPs
Telecommunications
Africa
Design
Training
Contract Negotiation
Optimization
Asia
Enterprise Software
Data Driven Testing
Organic Growth
Revenue
Learning Center
Responsibility
Key Accounts
Anthropology
Attrition
Vice Presidents
Phoenix
Telemarketing
Analysis
Onshore
Internal Audit
Quality Assurance
Customer Service
Service Implementation
Addressing
Efficiencies
Reviews
Operating Expenses
Rate
Location
Sop
Voice
Sales Management
Media
Bangalore
Customer Satisfaction
Business Process Outsourcing Bpo
Hiring
Project Management
Cross Functional Team Leadership
Performance Improvement
COPC Registered Coordinator
Business Strategy
Profit
Metric
Exceeding Targets
Cut
Workforce Management
Business Planning
Organizational Development
Customer Relationship Management Crm
Contact Centers
Organizational Structure
P&l Management
South America
Service Delivery
Operations
Fortune
Profiles
Process Improvement
Oversight
Client Contact
Logo Design
Highly Accomplished
Communication
P&l
Key Performance Indicators
Performance Management
Baseline
Streams
Access Control
Offshore
Large Enterprise
Recruiting
Technical Support
SEP IRA
Healthcare
COPC
Seat
Back Office
Fortune 500
Business Analysis
Science
Retail
End to End
SPIN
India
Knowledge Base
Baltimore County
Business Services
Operational Functions
History
Marketing
UPS systems
North America
Xerox
Labor Strategy
Roadmap
Delivery
Nearshore
Quotas
Accounting
Budgets
Incentives
Services
Quality Control
Leadership
Bps
Portland
Europe
Business Process Outsourcing
Customer Relationship Management
David Afdahl Summary
David Afdahl, based in Portland, OR, US, is currently a Chief Operating Officer at IBEX. David Afdahl brings experience from previous roles at IBEX, IBEX | Global, Conduent and Xerox Services. David Afdahl holds a University of Maryland Baltimore County. With a robust skill set that includes Business Development, BPO, New Business Development, Management, Account Management and more. David Afdahl has 2 emails and 1 mobile phone numbers on RocketReach.
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