Janai Smith Email & Phone Number
Technical Support Engineer @ Postman (Api Tools)
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Janai Smith Location
- Austin, TX, US
Janai Smith Work
- Technical Support Engineer @ (January 2025 - Present)
- Project and People Manager, Data Specialist Division @ (May 2023 - July 2024)
- Supervisor, Customer and Technical Support @ (March 2020 - May 2023)
- Support Lead, Operations and Customer Escalations @ (July 2016 - March 2020)
- Retail Sales Specialist @ (April 2015 - July 2016)
- Emergency Dispatcher @ (January 2011 - April 2015)
Janai Smith Education
- Tarrant County College
Associate of Arts (AA) (General Studies)
2010-2013 - The University of Texas at Arlington
B.A. English Literature | Communication Technology
2016
Janai Smith Skills
- Soft Skills
- Mobile Solutions
- Systems Design
- User-centered Design
- Stakeholder Management
- Relationship Building
- Growth Strategies
- Cross-browser Compatibility
- Builds Relationships
- Sales Operations
- Revenue Recognition
- Communication
- Order Management
- Leadership
- Visual Communication
- Interpersonal Communication
- Project Coordination
- Retail
- Inventory Management
- Analytical Skills
- Strategic Planning
- Continuous Improvement
- Creative Problem Solving
- Critical Thinking
- Organization Skills
- Customer Service
- Written Communication
- Time Management
- Interpersonal Skills
- Active Listening
- Facilitation
- Training
- Multitasking
- Problem Solving
- High Level Of Accuracy
- Interpersonal Relationships
- Organizational & Writing Skills
- Lean Six Sigma
- Six Sigma
- Business Process Improvement
- Operational Excellence
- Campaign Effectiveness
- Change Management
- Cross-functional Team Leadership
- Customer Retention
- Customer Satisfaction
- Customer Service Management
- Merchandising Strategies
- On-call Support
- Performance Metrics
- Product Leadership
- Program Management
- Project Management
- Reporting Requirements
- Software as a Service (SaaS)
- Statistical Data Analysis
- Tableau
- Timelines
- Zendesk Customer Service Software
Janai Smith Summary
- Janai Smith, based in Austin, TX, US, is currently a Technical Support Engineer at Postman. Janai Smith brings experience from previous roles at Juristat, Enjoy Technology, Inc. and Apple. Janai Smith holds a 2010 - 2013 Associate of Arts (AA) in General Studies @ Tarrant County College. With a robust skill set that includes Soft Skills, Mobile Solutions, Systems Design, User-centered Design, Stakeholder Management and more. Janai Smith has 2 emails and 2 mobile phone numbers on RocketReach.
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