Janai Smith Email & Phone Number
Service Quality Manager @ Dominion National
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Janai Smith Location
- Philadelphia, PA, US
Janai Smith Work
- Service Quality Manager @ (April 2019 - Present)
- Quality Assurance Specialist @ (August 2016 - April 2019)
- Quality Auditor Senior Associate @ (August 2012 - August 2016)
- Customer Service Representative @ (November 2009 - August 2012)
- Senior Credit Analyst @ (March 2008 - March 2009)
Janai Smith Education
- Wilmington University
Bachelor of Business Administration (BBA) (Accounting)
2009-2012 - Fox School of Business at Temple University
Bachelor of Business Administration (BBA) (Accounting)
2005-2009
Janai Smith Skills
- Customer Service
- Health Insurance
- Problem Solving
- Reporting
- Quality Auditing
- Credit Analysis
- Retail Banking
- Credit Cards
- Banking
- Loss Mitigation
- Credit Reports
- Process Improvement
- Training
- Call Centers
- Microsoft Excel
- Insurance
- Business Analysis
- Team Building
- Healthcare
- Business Process Improvement
- Leadership
- Management
- Microsoft Office
- Strategic Planning
- Vendor Management
- Coaching
- Customer Service Management
- Challenging Environment
Janai Smith Summary
- Janai Smith, based in Philadelphia, PA, US, is currently a Service Quality Manager at Dominion National. Janai Smith brings experience from previous roles at Dominion National, Cigna and Bank of America. Janai Smith holds a 2009 - 2012 Bachelor of Business Administration (BBA) in Accounting @ Wilmington University. With a robust skill set that includes Customer Service, Health Insurance, Problem Solving, Reporting, Quality Auditing and more. Janai Smith has 2 emails and 1 mobile phone numbers on RocketReach.
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