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Jan Lim Location
Navotas, NCR, PH
Jan Lim Work
2025 -now Senior Operations Manager @
2024 -2025 Senior Operations Manager @
2024 -2024 Senior Operations Manager @
2014 -2024 Operations Manager and Service Delivery Manager @
2009 -2023 Senior Operations Manager and Service Delivery Manager @ VKPO
2013 -2014 Senior Team Lead @
2012 -2014 Trainer @
2009 -2012 Team Leader @
Jan Lim Education
San Beda College
AB (Philosophy and Human Resource Development)
2000-2004
Jan Lim Skills
Call Center
Customer Satisfaction
BPO
Customer Relations
Account Management
Strategic Planning
Organizational Development
People Management
New Business Development
Customer Service
Performance Management
Coaching
Process Improvement
Change Management
Team Management
Contact Centers
Call Centers
Training
Operations Management
Business Process Outsourcing (BPO)
Customer Relationship Management (CRM)
Business Development
Business Process Improvement
Customer Relationship Management Crm
Business Process Outsourcing Bpo
Transition Management
Business Process Outsourcing
Customer Relationship Management
Jan Lim Summary
Jan Lim, based in Navotas, NCR, PH, is currently a Senior Operations Manager at Concentrix. Jan Lim brings experience from previous roles at RealPage, Inc., Carelon Global Solutions Philippines, Visaya Knowledge Process Outsourcing Corporation and VKPO. Jan Lim holds a 2000 - 2004 AB in Philosophy and Human Resource Development @ San Beda College. With a robust skill set that includes Call Center, Customer Satisfaction, BPO, Customer Relations, Account Management and more. Jan Lim has 3 emails on RocketReach.
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