James Scutt's Location
Syracuse, NY, US
James Scutt's Work
- Experience Management (XM) Catalyst (Principal) @ Qualtrics
- Founder @ XMcentric
- International Keynote Speaker @ -
- Member of the Board of Directors @ Customer Institute
- Non-Executive Director and Trustee and Committee Chair @ Citizens Advice
- Head of Customer Experience Strategy and Deployment @ Post Office Ltd
- Head of Strategic Development and Delivery @ Post Office Ltd
- Head of Customer Value Management @ Post Office Ltd
- Head of Network Change and Customer Coordination @ Post Office Ltd
- Head of Initiative Development @ Post Office Ltd
James Scutt's Education
- The Manchester Metropolitan University
Retail Management
- Institute of Grocery Distribution (IGD)
Retailing and Retail Operations
- The Cornwall College Group
Award Winning Professional chef
1990 - 1995
- Truro & Penwith College
IT & Business
James Scutt's Skills
- Management
- Customer Experience
- Change Management
- Business Development
- Business Strategy
- Retail
- Strategy
- Team Leadership
- Leadership
- Stakeholder Management
James Scutt's Summary
James Scutt, based in Syracuse, NY, US, is currently a Experience Management (XM) Catalyst (Principal) at Qualtrics, bringing experience from previous roles at XMcentric, -, Customer Institute and Citizens Advice. James Scutt holds a Retail Management @ The Manchester Metropolitan University. With a robust skill set that includes Management, Customer Experience, Change Management, Business Development, Business Strategy and more, James Scutt contributes valuable insights to the industry. James Scutt has 5 emails and 1 mobile phone number on RocketReach.
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