2025 -
now Strategic Advisor - Qualtrics Partnership @
2025 -
now Founder and Principal Consultant @
2025 -
now Adjunct Professor, Strategy and Operations @
2021 -
2025 Senior Vice President of Global Professional and Partner Services @
2020 -
2021 SVP and Global Head of Customer Professional Services @
2018 -
2020 VP of CX Professional Services, Americas @
2016 -
2018 VP of Implementation, Americas @
2015 -
2016 Senior Director, Head of Home Equity Operations Support (Customer Experience, Quality, Digital Ops) @
2013 -
2015 Senior Business Director, Home Loans Strategy @
2011 -
2013 Corporate Strategy Director @
2007 -
2011 Engagement Manager @
2002 -
2005 Software Engineer @
Jonathan Stone Education
University of Michigan - Stephen M. Ross School of Business
Brigham Young University
Jonathan Stone Skills
Customer Experience Management
Business Process Improvement
Business Operations
Supply Chain
Retail
Financial Modeling
Segmentation
Strategy
Business Strategy
Competitive Analysis
Management Consulting
Analytics
Pricing Strategy
Strategic Planning
Project Planning
Forecasting
Marketing
Marketing Strategy
Performance Management
Customer Experience
Cross-functional Team Leadership
Management
Customer Experience Transformation
Customer Experience Design
Customer Experience Analysis
Customer Experience Consulting
Business Development
Cross Functional Team Leadership
Microsoft Office
Microsoft Excel
Social Media
SQL
Jonathan Stone Summary
Jonathan Stone, based in Lindon, UT, US, is currently a Founder and Principal Consultant at Stoneridge Strategy LLC. Jonathan Stone brings experience from previous roles at NeuIQ, Utah Valley University and Qualtrics. Jonathan Stone holds a University of Michigan - Stephen M. Ross School of Business. With a robust skill set that includes Customer Experience Management, Business Process Improvement, Business Operations, Supply Chain, Retail and more. Jonathan Stone has 3 emails and 1 mobile phone numbers on RocketReach.
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