Head of Servicing and Collections @ (May 2023 - January 2025)
Vice President of Collections @ (January 2021 - May 2023)
Director Of Collections @ (November 2017 - January 2021)
Collections Manager @ (January 2015 - November 2017)
Sr. Collections Supervisor and Dialer Operations @ Vital Solutions, Inc. (January 2011 - December 2014)
Collections Manager @ Protocol Recovery (December 2005 - January 2011)
Lead Supervisor @ Conseco Financial/Green Tree Servicing LLC (February 2001 - June 2005)
Collector @ Financial Asset Management (June 1998 - February 2001)
Collector @ OSI Funding Group (December 1995 - June 1998)
James Holder Skills
16+ years consumer and commercial collection experience
Analysis
Analytical Skills
Avaya
Banking
Business Process Improvement
Call Centers
Change Management
Charge Offs
Coaching
Collection Strategy
Contact Centers
Continuous Process Improvement
Credit
Credit Cards
Customer Service
Data Analysis
Data Analytics
Debt Collection
Debt Management
Delinquency Management
Exceptional time management and multi-tasking skills
FDCPA
Leadership
Management
Negotiation
Point Of Service Collections
Portfolio Management
Predictive Dialers
Process Improvement
Process Optimization
Recoveries
Recovery Plans
Recovery Strategies
Skip Tracing
Strategic Planning
Strategy
Supervise, monitor and maintain several account representative level employees
Team Building
Team Leadership
Third Party Collections
Time Management
Training
Monitor And Maintain Several Account Representative Level Employees
Supervisor
Requirements Analysis
Account Management
Supervise
Financial Services
Microsoft Office
Marketing
Exceptional Time Management And Multi Tasking Skills
Project Management
James Holder Summary
James Holder, based in United States, is currently a Chief Servicing Officer at ClarityPay. James Holder brings experience from previous roles at LendingUSA, LendingPoint and CAN Capital. With a robust skill set that includes 16+ years consumer and commercial collection experience, Analysis, Analytical Skills, Avaya, Banking and more. James Holder has 4 emails and 1 mobile phone numbers on RocketReach.
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