Director-Customer Controls and Intelligence @ (July 2012 - January 2015)
Customer Operations Manager @ (August 2010 - August 2012)
National Accounts @ (October 2003 - May 2011)
Customer Service Manager @ (October 2003 - December 2006)
Vice President Customer Experience @ CHEP (A Brambles Company) (August 2019 - Present)
Retail Director @ CHEP (A Brambles Company) (January 2015 - August 2019)
Director Control @ CHEP (A Brambles Company) (January 2012 - January 2015)
Account Manager @ CHEP (A Brambles Company) (January 2010 - January 2012)
James Glover Education
Franklin University
BBA (Marketing)
2004-2008
odessa permian 1987-1990
Franklin University
Bachelor of Business Administration
James Glover Skills
Agile Leadership
Automation
Business Intelligence (BI)
Business Intelligence Tools
Business Process
Business Strategy
Change Management
Continuous Improvement
Cross-functional Collaborations
Customer Experience
Customer Journey Mapping
Customer Satisfaction
Customer Service
Digital Transformation
Employee Engagement
Experience Design
Forecasting
Key Account Management
Leadership
Management
Negotiation
New Business Development
Operational Optimization
Operations Management
Organizational Culture
Organizational Design
P&L Management
Predictive Analytics
Pricing
Purchasing
Retail
Sales
Sales Growth
Sales Management
Sales Operations
Selling
Six Sigma
Supply Chain
Supply Chain Management
Supply Chain Optimization
Team Building
Workflow Optimization
Strategic Planning
Process Improvement
Microsoft Office
Public Speaking
Research
James Glover Summary
James Glover, based in Orlando, FL, US, is currently a Vice President of Customer Experience at CHEP. James Glover brings experience from previous roles at CHEP. James Glover holds a 2004 - 2008 BBA in Marketing @ Franklin University. With a robust skill set that includes Agile Leadership, Automation, Business Intelligence (BI), Business Intelligence Tools, Business Process and more. James Glover has 2 emails and 4 mobile phone numbers on RocketReach.
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