Jalal Shawwa Email & Phone Number
Vice President of Contact Center Operations, Patient Access and Navigation @ Ascension
Jalal Shawwa's Location
Furlong, Pennsylvania, United States
Jalal Shawwa's Work
- Vice President of Contact Center Operations, Patient Access and Navigation @ Ascension
- Vice President, , Customer Experience, Call Center and Claims - Fmla and Absence Management Services @ ComPsych
- Vice President , Head of Contact Centers, Claims, on-Boarding and Enrollment - Direct to Consumer @ Guardian Life
- Vice President Global Contact Center, Digital Customer Service and Visa on-Line Client Support @ Visa
- Vice President - Visa Call Center - Global Customer Care Services @ Visa
- Director - Call Center Sales and Implementation @ Visa
- Senior Relationship Manager and Account Manager Usa and Cemea @ Visa
- Senior Manager, Global Call Center Operations @ Visa
- Manager, Call Center Service Delivery @ Allianz Global Assistance
- Area Managers @ AXA Partners
Jalal Shawwa's Education
- Cornell College
Bachelor's degree ( International Business and international Relations)
- The Johns Hopkins University - Carey Business School
MBA ( Master of Business Administration)
Jalal Shawwa's Skills
- Credit Cards
- Payments
- Debit Cards
- Electronic Payments
- Vendor Management
- Call Center
- Process Improvement
- Payment Card Processing
- Customer Experience
- Business Analysis
Jalal Shawwa's Summary
Jalal Shawwa, based in Furlong, Pennsylvania, United States, is currently a Vice President of Contact Center Operations, Patient Access and Navigation at Ascension, bringing experience from previous roles at Compsych, Guardian Life and Visa. Jalal Shawwa holds a Bachelor's degree in International Business and international Relations @ Cornell College. With a robust skill set that includes Credit Cards, Payments, Debit Cards, Electronic Payments, Vendor Management and more, Jalal Shawwa contributes valuable insights to the industry. Jalal Shawwa has 2 emails and 1 mobile phone number on RocketReach.
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