Jalal Shawwa Email & Phone Number
Vice President, Consumer and Patient Experience, Ascension Contact Center Operations @ Ascension
Jalal Shawwa's Location
Virginia Beach, VA, US
Jalal Shawwa's Work
- Vice President, Consumer and Patient Experience, Ascension Contact Center Operations @ Ascension
- Vice President of Contact Center Operations, Patient Access and Navigation. @ Ascension
- Vice President, , Customer Experience, Call Center and Claims - FMLA and Absence Management Services @ ComPsych
- Vice President (2nd), Head of Contact Centers, Claims, On-boarding and Enrollment - Direct to Consumer @ Guardian Life
- Vice President Global Contact Center, Digital Customer service and Visa On-Line Client Support @ Visa
- Vice President - Visa Call Center - Global Customer Care Services @ Visa
- Director - Call Center Sales and implementation @ Visa
- Sr. Relationship Manager and Account Manager USA and CEMEA @ Visa
- Sr. Manager, Global Call Center Operations @ Visa
- Manager, Call Center Service Delivery @ Allianz Worldwide Partners
Jalal Shawwa's Education
- The Johns Hopkins University - Carey Business School
Jalal Shawwa's Skills
- Vendor Management
- Management
- Call Centers
- Credit Cards
- Customer Experience
- Financial Services
- Process Improvement
- Leadership
- Business Analysis
- Payments
Jalal Shawwa's Summary
Jalal Shawwa, based in Virginia Beach, VA, US, is currently a Vice President, Consumer and Patient Experience, Ascension Contact Center Operations at Ascension, bringing experience from previous roles at Ascension, ComPsych, Guardian Life and Visa. Jalal Shawwa holds a The Johns Hopkins University - Carey Business School. With a robust skill set that includes Vendor Management, Management, Call Centers, Credit Cards, Customer Experience and more, Jalal Shawwa contributes valuable insights to the industry. Jalal Shawwa has 1 email and 1 mobile phone number on RocketReach.
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