Ivan Vila's Location
Gibsonton, Florida, United States
Ivan Vila's Work
- Client Strategies Manager and Quality Assurance Manager @ Cognosante
- Business Automation and Optimization Analyst - Behavioral and Clinical Claims, Appeals and Grievances @ UnitedHealth Group
- Operations Manager, Provider Relations and Communications @ WellCare Inc
- Contact Center Leader @ Cognizant
- Site Operations Manager @ Kaiser Permanente
- Loyalty Center of Excellence Implementation Manager @ Comcast
- Bilingual Collections Coordinator and Team Manager @ Kohl's
- Team Supervisor and Call Center Operations @ Firstsource
Ivan Vila's Education
- Colorado Christian University
Masters (Computer and Information Systems)
2007 - 2010 - University of Puerto Rico, Río Piedras
Bachelors (Economics, Finance)
1992 - 1996 - Ramirez College of Business & Technology
Associates (Business Management, Accounting)
1990 - 1992
Ivan Vila's Skills
- Leadership
- Customer Experience
- Team Building
- Sales
- Customer Satisfaction
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Strategy
Ivan Vila's Summary
Ivan Vila, based in Gibsonton, Florida, United States, is currently a Client Strategies Manager and Quality Assurance Manager at Cognosante, bringing experience from previous roles at Unitedhealth Group, Wellcare Inc., Cognizant and Kaiser Permanente. Ivan Vila holds a 2007 - 2010 Masters in Computer and Information Systems @ Colorado Christian University. With a robust skill set that includes Leadership, Customer Experience, Team Building, Sales, Customer Satisfaction and more, Ivan Vila contributes valuable insights to the industry. Ivan Vila has 1 email on RocketReach.
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