Customer Success Engineer @ (June 2023 - January 2024)
Senior Cloud Engagement and Service Delivery Manager @ (July 2022 - January 2023)
Senior Priority Support Engineer @ (October 2020 - July 2022)
Priority Virtualization Support Engineer @ (July 2020 - October 2020)
Virtualization Support Engineer @ (February 2019 - July 2020)
Technical Support Team Lead @ (May 2017 - February 2019)
Technical Support Representative @ (May 2015 - May 2017)
IT Support Specialist @ REDIANT (Design Red, Inc.), a CompassMSP company (November 2014 - May 2015)
Network Systems Administrator @ (April 2007 - November 2014)
Proprietary Equity Trader @ (July 2013 - April 2014)
Ivan Rico Education
Sheridan Technical College
Network Systems Administration (Information Technology)
2006-2007
Politécnico Grancolombiano
(Marketing & Advertisement)
2002-2004
Ivan Rico Skills
Windows Server
Workstations
Infrastructure
Computer Repair
Software Installation
Windows Server 2008
A+ Certified
English
MCSA
Windows XP Professional
Microsoft Office
Microsoft Word
Microsoft Small Business Specialist
Network+ Certified
Microsoft Excel
CompTIA A+
Network Administration
Disaster Recovery
Windows XP
Windows 7
Microsoft Certified Professional
Network+
Marketing Strategy
Remote Desktop
MCP
Windows Server 2003
Spanish
Ivan Rico Summary
Ivan Rico, based in Fort Lauderdale, FL, US, is currently a Technical Account Manager at Check Point Software Technologies Ltd. Ivan Rico brings experience from previous roles at Perimeter 81, a Check Point Company and Citrix. Ivan Rico holds a 2006 - 2007 Network Systems Administration in Information Technology @ Sheridan Technical College. With a robust skill set that includes Windows Server, Workstations, Infrastructure, Computer Repair, Software Installation and more. Ivan Rico has 2 emails and 2 mobile phone numbers on RocketReach.
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