Ivan Endaya Email
Team Lead @ 艾格拉信息咨询(北京)有限公司
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Ivan Endaya Location
- Valenzuela, NCR, PH
Ivan Endaya Work
- 2020 -now Team Lead @
- 2019 -2020 Sales Team Lead @ Sitel Philippines
- 2015 -2019 Operations Supervisor @ Sitel Philippines
- 2014 -2015 Account Supervisor @
- 2009 -2013 Team Manager @
- 2008 -2009 Team Manager @
- 2007 -2007 Subject Matter Expert @
Ivan Endaya Education
- De La Salle College of Saint Benilde
BS (Hospitality Management)
1999-2003 - De La Salle University Lipa
Secondary Education
1994-1998
Ivan Endaya Skills
- BPO
- Call Center
- Customer Satisfaction
- Customer Experience
- Team Management
- Operations Management
- Performance Management
- Customer Service
- Service Delivery
- Vendor Management
- Employee Engagement
- Training
- Avaya
- Business Analysis
- CRM
- Call Centers
- Contact Centers
- MIS
- Management
- Outsourcing
- Process Management
- Sla
- Transition Management
- Workforce Management
- Soft Skills
- Offshoring
- Services
Ivan Endaya Summary
- Ivan Endaya, based in Valenzuela, NCR, PH, is currently a Team Lead at TDCX. Ivan Endaya brings experience from previous roles at Sitel Philippines, SYNNEX Concentrix Corp and Sutherland Global Services. Ivan Endaya holds a 1999 - 2003 BS in Hospitality Management @ De La Salle College of Saint Benilde. With a robust skill set that includes BPO, Call Center, Customer Satisfaction, Customer Experience, Team Management and more. Ivan Endaya has 3 emails on RocketReach.
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