Pamesh Kuma Email
SVP @ TDCX
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Pamesh Kuma Location
- Kuala Lumpur, MY
Pamesh Kuma Work
- SVP @ (August 2024 - Present)
- Regional Director @ (June 2019 - Present)
- Client Services Director @ (January 2017 - Present)
- Senior Manager Google @ TDM @ (October 2014 - Present)
- HOD @ (February 2013 - September 2014)
- Contact Centre Manager @ SRG Asia Pacific (October 2007 - February 2013)
Pamesh Kuma Education
- Informatics College
Diploma in Computer Studies (Computer Studies)
- La Salle
Pamesh Kuma Skills
- BPO
- Business Development
- Business Process Improvement
- CRM
- Call Center
- Call Center Development
- Call Centers
- Contact Center Management
- Contact Centers
- Contract Negotiation
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Disaster Recovery
- Management
- Operations Management
- Outsourcing
- Process Improvement
- Recruiting
- Rostering
- Service Delivery
- Strategy
- Talent Management
- Telecommunications
- Vendor Management
- Workforce Management
- Training
- Project Management
- Social Media Marketing
- Microsoft Word
- Strategic Planning
- Customer Relationship Management Crm
- Customer Relationship Management
Pamesh Kuma Summary
- Pamesh Kuma, based in Kuala Lumpur, MY, is currently a SVP at TDCX. Pamesh Kuma brings experience from previous roles at TDCX and SRG Asia Pacific Sdn Bhd. Pamesh Kuma holds a Diploma in Computer Studies in Computer Studies @ Informatics College. With a robust skill set that includes BPO, Business Development, Business Process Improvement, CRM, Call Center and more. Pamesh Kuma has 1 emails on RocketReach.
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