IT BY DESIGN Information

𝗕𝘂𝗶𝗹𝘁 𝗳𝗼𝗿 𝗠𝗦𝗣𝘀, 𝗯𝘆 𝗮𝗻 𝗠𝗦𝗣. For more than 20 years, IT By Design has been the growth partner MSPs trust to scale profitably. We deliver dedicated engineers, always-on infrastructure management, and practical AI solutions designed to help you build, optimize, and future-proof your business. 𝗖𝗼𝗿𝗲 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 ● 𝗗𝗲𝗱𝗶𝗰𝗮𝘁𝗲𝗱 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝘀 (𝗦𝗲𝗹𝗳 𝗼𝗿 𝗖𝗼-𝗠𝗮𝗻𝗮𝗴𝗲𝗱): Global, MSP-trained talent from India or the Philippines. Flexible models, fast onboarding, seamless tool integration, and AI-enabled expertise. ● 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 (𝗜𝗠𝗦): 24×7×365 NOC, SOC, Helpdesk, RMM Admins, and Professional Services. Proactive, scalable coverage for end-to-end operations. ● 𝗔𝗜 𝗯𝘆 𝗗𝗲𝘀𝗶𝗴𝗻: 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝗔𝗜 𝘄𝗶𝘁𝗵 𝗿𝗲𝗮𝗹 𝗥𝗢𝗜. From fractional AI leadership to bots, RPA, workflow automation, and AI team training, helping MSPs innovate without the overhead. 𝗪𝗵𝘆 𝗜𝗧𝗕𝗗? ● 800+ ITBD team members across secure, fully owned facilities in the U.S., India, and the Philippines. ● SOC 2 Type II compliant operations. ● Proven track record: 400+ MSP partners, 96%+ CSAT, 86+ NPS, and 25%+ average monthly cost savings. ● Easy-swap flexibility and custom solutions that evolve with your MSP’s needs. ● The MSP-Way™ Training: A framework that ensures accountability, scalability, and people-first growth. 𝗢𝘂𝗿 𝗠𝗶𝘀𝘀𝗶𝗼𝗻 To give MSPs immediate access to the right people, processes, and platforms, from global engineering talent to AI-powered operations, so you can scale faster, serve better, and succeed profitably.