iResponze Information

WHAT WE DO Responding to guest reviews takes time. So does ensuring your guests have a great experience. Created by hoteliers for hoteliers, iResponze offers tailor-made digital marketing solutions specifically for hotels and resorts to strengthen their online presence, supporting revenue growth. RESPOND TO GUEST REVIEWS + SURVEYS Our engagement team monitors and responds to your brand reviews, surveys, and reviews on third-party sites, within 24-48 hours with an authentic and engaging voice - all while adhering to your brand standards. POST TO SOCIAL MEDIA We partner with you to create a social media strategy for Facebook & Instagram showcasing your hotel’s best features with both user-generated and custom content. REPLY TO DIRECT MESSAGES Our team stays connected with your guests by responding to direct messages on your social channels, answering questions and resolving issues within 24-48 hours while building relationships.