inQuba Information

inQuba was formed with one goal in mind – exceptional enterprise customer experience (CX) and customer journey orchestration (CJO). inQuba powers customer experiences and engagements of leading brands across the world in industries such as financial services, telcos and retailers. inQuba’s Software-as-a-Service platform drives customers to their goals using its proprietary journey point ingestion capabilities enabled through machine learning, single view of the customer, omni-channel engagement and chat commerce. The voice-of-the-customer technology is an enabler for hyper personalized outputting digital and person-to-person nudges resulting in goal achievement. inQuba provides you the ability to listen to your customer’s voice anywhere, at any time, in any channel, allowing you to beyond the voice of the customer and to gain strategic insights about client value delivery. This learning paves the way for meaningful conversations with customers, and empowers the end customer to navigate the customer journey, actively engaging in their story allowing you and the customer to meet their goals and realizing significant uplifts in profitability