Impact Call Centre Competitors

ConSol Limited (Consol) is the leading provider of Contact Centre Services, Consultancy Services & Enterprise Solutions in Nigeria. We offer a full range of services to drive sales growth, customer services and back office customer management operations. At ConSol we provide services that enhance customer relationships and develop projects that create loyal customers and profitability. Our consultants are experts in the field of customer relationship management and our large independent contact center facility enables us to deliver customized solutions to meet your requirements.

CallCare is your outsourced contact centre and customer service partner. Enhancing your customer experience, aiding productivity, and supporting you in building a stronger future for your business. Since 1998, CallCare have been supporting organisations from both the public and private sectors, with omnichannel customer experience solutions, round the clock. By outsourcing calls to CallCare, our clients benefit from more time and flexibility to focus on core business, safe in the knowledge that their calls are handled by our professional operators, 24 hours a day. Whether you require ad-hoc support to capture an overflow of calls to your switchboard or a 24/7 Emergency Helpline, CallCare can assist you. We tailor our services to meet your exact requirements, ensuring a seamless service that maintains your company's reputation for high quality.

Unity4 helps organisations have better conversations — and get better outcomes. Founded in 2000, we pioneered the home-based contact centre model. Today we deliver outsourced contact centre services and proprietary technology to charities and commercial organisations across Australia, New Zealand, the United Kingdom, the USA and Fiji. What we do: • Not-for-Profit Fundraising — regular giving acquisition, bequest & legacy programs, lottery management, inbound call management and donor stewardship for charities. • Commercial Contact Centre Services — inbound and outbound customer service, sales and retention for commercial organisations. • RapportCMS Technology — our proprietary SaaS contact centre platform, featuring a browser-based agent desktop, dynamic scripting, predictive dialling, real-time dashboards, AI coaching and voice analytics. Used by over 7,500 agents globally. What makes us different: Unlike traditional call centres that rely on young, transient, office-based staff, Unity4 deliberately recruits mature, experienced agents who work from home. Typically aged 35–60, they bring real-world experience in sales, customer service, healthcare, finance and community sectors — delivering better conversations, higher retention, and stronger results for our clients. Good Conversations. Better Outcomes. Get in touch: info@unity4.com | www.unity4.com