ICOMMUNIX is a CX engineering and AI company focused on building intelligent applications, platforms and integrations for customer experience and contact centre environments. We design and develop AI-native solutions that help organisations improve how customers are served, how employees work and how CX operations are managed. Our capabilities span agentic AI, customer and agent applications, workflow automation, experience intelligence, integrations, analytics and cloud-native platforms. We work at the intersection of people, technology and customer experience, turning emerging technologies into practical, secure and scalable solutions that solve real operational challenges. From intelligent automation and agent experiences to bespoke CX platforms and enterprise integrations, our focus is simple: engineering better customer experiences through intelligent technology. Intelligent CX. Engineered.
| Website | http://www.icommunix.com |
| Employees | 71 (28 on RocketReach) |
| Founded | 2017 |
| Phone | +44 7826 055666 |
| Technologies | |
| Industry | IT Services and IT Consulting |
| Keywords | Customer Engagement Software, Omnichannel Customer Engagement, Software Solutions, Customer Experience Platform, Digital Customer Engagement, Customer Engagement Solutions, Customer Journey Mapping, Multichannel Marketing Automation, Customer Relationship Management Crm, Customer Service Software, Marketing Automation Platform, Software Product Development |
| Competitors | Zendesk Sell, Twilio, RingCentral, Vonage, 8x8, Intercom, Bandwidth Inc., Plivo, BlueJeans by Verizon +41 more (view full list) |
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Farhat Jabeen is the Director of ICOMMUNIX.
28 people are employed at ICOMMUNIX.