Ibrahim Gullu Email
Head of Customer Remediation @ Close Brothers Asset Finance and Leasing
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Ibrahim Gullu Location
- Swanscombe, GB
Ibrahim Gullu Work
- 2025 -now Head of Customer Remediation @
- 2022 -2025 Head of Governance @ Novitas Loans Limited (Part of Close Brothers)
- 2021 -2022 Senior Operations Analyst @ Novitas Loans Limited (Part of Close Brothers)
- 2021 -2021 Quality Control Lead (LIBOR Contract Remediation) @
- 2017 -2021 Pension and Investment Review Redress Team Lead and Redress Calculation Quality Control Lead @
- 2016 -2017 Investment File Review QC \ SME @
- 2015 -2016 Product Lead and QA Manager (Mortgage Arrears) @
- 2015 -2015 FOS Colleague Advisory Service Team Member @
- 2012 -2015 Training and Technical Manager @
- 2011 -2012 Historic Business Reviewer @
- 2011 -2011 Product Reviewer (Strachan Review Phase 2) @
- 2010 -2011 Senior Claims Officer @
- 2009 -2010 Adjudicator (Investments and Pensions) @
- 2008 -2009 Product Reviewer (Strachan Review Phase 1) @
- 2007 -2008 Quality Assurance and Team Leader @
- 2007 -2007 Senior Case Handler and Night Shift Technical Support @
- 2005 -2006 Senior Complaints Auditor @
- 2003 -2005 Senior Consultant (Checker) @
- 2002 -2003 Case Handler @
- 2000 -2002 Customer Relation Officer and Assistant Team Leader @
- 1998 -2000 Financial Adviser @
Ibrahim Gullu Education
- Hackney Downs 1985-1990
Ibrahim Gullu Skills
- Leadership
- Banking
- Stakeholder Management
- Public Speaking
- Pensions
- Insurance
- Training and Development
- Operational Planning
- Trend Analysis
- Portfolio Management
- Data Analysis
- Investments
- Financial Risk
- Business Analysis
- Relationship Management
- Mentoring
- Team Leadership
- Finance
- Quality Assurance
- Financial Services
- Microsoft Word
- Risk Management
- Quality Auditing
- Change Management
- Customer Service
- Operational Risk
- Regulatory Compliance
- Technical Support
- Training Delivery
- Protection
- Business Process Improvement
- General Insurance
- Management
- Quality Improvement
- Project Management
- Analytical Skills
- Quality Control
- Mortgage Servicing
- Retail Banking
- Analysis
- Document Review
Ibrahim Gullu Summary
- Ibrahim Gullu, based in Swanscombe, GB, is currently a Head of Customer Remediation at Close Brothers Asset Finance. Ibrahim Gullu brings experience from previous roles at Novitas Loans Limited (Part of Close Brothers) and PwC UK. Ibrahim Gullu holds a 1985 - 1990 Hackney Downs. With a robust skill set that includes Leadership, Banking, Stakeholder Management, Public Speaking, Pensions and more. Ibrahim Gullu has 1 emails on RocketReach.
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