Ian Ormo Email & Phone Number
Head of Customer Care @ BotBuilders
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Ian Ormo Location
- Dauin, Central Visayas, PH
Ian Ormo Work
- Head of Customer Care @ (May 2024 - Present)
- Business Development Manager @ (June 2023 - May 2024)
- Co-Founder @ (January 2020 - Present)
- Sales Business Development @ (June 2021 - July 2023)
- Life Sciences Sales and Business Development Manager @ (January 2022 - January 2023)
- Business Development Lead @ Finhawk (January 2022 - January 2023)
- Head of Operations @ (January 2020 - January 2022)
- Regional Sales and Business Development @ (January 2020 - January 2021)
- Sales and Lead Generation @ (January 2019 - January 2020)
- Results and Leads Manager @ (January 2018 - January 2020)
- Business Operations Lead @ (January 2017 - January 2019)
- Product Support Lead @ (January 2017 - January 2018)
- Site Operations Manager and Global Client Relations @ (February 2014 - April 2017)
- Business Manager @ (August 2009 - February 2013)
- Operations Supervisor @ (October 2006 - February 2009)
Ian Ormo Education
- University of Saint La Salle
Bachelors (Electrical, Electronics and Communications Engineering)
2006-2008 - Technological University of the Philippines
Associate's Degree (Chemical Technology/Technician)
2003-2006
Ian Ormo Skills
- Employee Training
- Analytics
- Adaptive Leadership
- Sales
- Coaching
- Telecommunications Billing
- Strategic Planning
- Customer Satisfaction
- Technical Support
- Collections
- Customer Retention
- Outsourcing
- Performance Improvement
- Call Centers
- Project Management
- Microsoft Office
- Customer Service
- Process Improvement
- Team Management
- Management
- BPO
- Biotechnology Industry
- Business Process Outsourcing (BPO)
- CRM
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Email Marketing
- Human Resources
- Lead Generation
- Leadership
- Linkedin Marketing
- Medical Devices
- Negotiation
- Online Lead Generation
- Operations Management
- Outbound Marketing
- Performance Management
- Quality Assurance
- Quality Management
- Recruiting
- Sales Operations
- Service Delivery
- Team Leadership
- Telecommunications
- Training
- Troubleshooting
- Vendor Management
- Workforce Management
Ian Ormo Summary
- Ian Ormo, based in Dauin, Central Visayas, PH, is currently a Head of Customer Care at BotBuilders. Ian Ormo brings experience from previous roles at BotBuilders, ScalePlus, Scale at Speed Agency and Biotech Mentor. Ian Ormo holds a 2006 - 2008 Bachelors in Electrical, Electronics and Communications Engineering @ University of Saint La Salle. With a robust skill set that includes Employee Training, Analytics, Adaptive Leadership, Sales, Coaching and more. Ian Ormo has 2 emails and 3 mobile phone numbers on RocketReach.
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