Sr. Director Customer Success Operations @ (January 2024 - December 2025)
Sr. Director Professional Services @ (April 2023 - December 2023)
Director, PMO and Strategic Transformation @ (March 2022 - October 2023)
Director, CEO Office @ (May 2021 - July 2022)
Manager Project Management Office @ (October 2019 - May 2021)
Project Manager Team Lead @ (April 2019 - October 2019)
Project Manager @ (May 2018 - March 2019)
Customer Success Team Manager @ (April 2017 - May 2018)
Customer Success Manager @ (September 2016 - April 2017)
Project Manager @ (December 2015 - September 2016)
Account Manager @ (September 2013 - December 2015)
Hernando Lalinde Education
University of Miami Business School
Project Management Certificate (PMP)
2015-2015
Florida International University - College of Business
Bachelor of Business Administration (B.B.A.) (Management / International Business)
2010-2014
Hernando Lalinde Skills
Sales
Telecommunications
Management
Customer Service
International Sales
Account Management
Marketing
Customer Satisfaction
Team Building
Product Management
New Business Development
Sales Operations
Microsoft Word
Wireless
Social Media
Direct Sales
Business Development
Customer Engagement
Sales Management
Leadership
Team Leadership
PowerPoint
Microsoft Office
B2b
Public Speaking
Project Management
Strategic Partnerships
Strategy
Solution Selling
Strategic Planning
Consulting
Business Analysis
Business Process
Customer Relationship Management
Critical Thinking
Problem Solving
Customer Service Management
People Management
People Development
Time Management
Data Presentation
Collaborative Leadership
Information Technology
Software as a Service
Project Planning
Operational Planning
IT Service Management
Professional Services
Customer Focused Service
Salesforce.com
Operational Risk Management
Operations Management
Strategic Thinking
Strategic Leadership
Strategic Sales
Operational Efficiency
Process Efficiency
Business Efficiency
Business Process Improvement
Hernando Lalinde Summary
Hernando Lalinde, based in Miami, FL, US, is currently a Vice President, Transformation at WatchGuard Technologies. Hernando Lalinde brings experience from previous roles at Kaseya and REEF. Hernando Lalinde holds a 2015 - 2015 Project Management Certificate in PMP @ University of Miami Business School. With a robust skill set that includes Sales, Telecommunications, Management, Customer Service, International Sales and more. Hernando Lalinde has 1 emails and 1 mobile phone numbers on RocketReach.
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