Retaining customers is as important as acquiring new ones. Loyal customers generate more revenue and bring you referrals at zero cost. Providing good customer service is an integral part of customer retention. With Helpwise, managing customer service is easy. 1. Setup your customer service center literally in minutes. 2. Communicate with customers across all channels and collaborate with your team. 3. Establish accountability with no more shared passwords. 4. Setup self-service and automation. 5. Get actionable insights on improving team productivity and customer satisfaction. Helpwise integrates with Email (think support@, sales@, careers@ etc.), Live Chat, Whatsapp, SMS, Social Media and more. Get started with Helpwise, a customer service solution that drives revenue for your business.
| Website | https://helpwise.io/ |
| Employees | 4 (0 on RocketReach) |
| Founded | 2019 |
| Address | 3260 Hillview Avenue, Palo Alto, California 94304, US |
| Technologies | |
| Industry | Technology, Information and Internet, Collaboration, CRM, Information Technology, Sales and Marketing, Software, Internet, Internet Services, SaaS |
| Keywords | Customer Support Software, Customer Service Tools, Customer Service Management, Shared Inbox, Customer Communication Platform, Customer Support Platform, Helpdesk Ticketing System, Help Desk Software, Customer Retention, Customer Success Platform, Customer Support Automation, Support Ticketing, Customer Relationship Management, Helpdesk Automation, Email Management Software, Collaboration Tools, Email Collaboration, Inbox Management |
| Competitors | Zoho, Gorgias, HubSpot, Intercom, Drift, Help Scout, Kayako, LiveAgent, Zendesk Sell, Overseas Examinations Commission +42 more (view full list) |
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Helpwise is based in Palo Alto, California.
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