HelpSquad Technology Stack

4me ITRP tracks not only the SLAs of the services they provide, but also the SLAs of the services they can obtain from external service providers.

AddToAny is the universal sharing platform for websites and apps.

Depositphotos is a royalty-free microstock photography agency.

ePly Online Event registration software helps companies setup and manage events with their customers or partners.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Facebook Ad Manager is a tool that lets users create and manage facebook ads.

Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.

The Gbox platform empowers user to sell video content how you want, where you want, when you want.

Google Maps is a web-based service that enables users to find local businesses, view maps, get driving directions, and more.

Amazon CloudFront is a content delivery web service.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

Medium is a blog-publishing platform.

The Windows Azure Platform enables businesses to run critical applications with a higher performance-price ratio by running them on the services platforms data centers on a pay-as-you-go basis.

Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys, or something completely new.

Webvanta provides complete web solutions, from design through hosting and support, for educational institutions and mission-driven organizations. The company specialize in serving academic departments, institutes, projects, and events, as well as non-profit organizations for which publishing is a key part of the mission.

WordPress is a website and blog creation and publishing platform with tools for aesthetic designing, visitor tracking, content storage and upload.

Yahoo Small Business provides web hosting for websites, domain name registrations & web site design templates, plus e-commerce services for online stores.

ASP.net is an open source framework for building web applications and services with .NET and C#.

CreateJS is a JavaScript suite for developers looking to control the true power of HTML5's canvas element.

Gravatar is a service for providing globally unique avatars and was created by Tom Preston-Werner. It is owned by Automattic, having integrated it into their WordPress.com blogging platform.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

Modernizr is a JavaScript library which is designed to detect HTML5 and CSS3 features in various browsers, which lets JavaScript avoid using unimplemented features or use a workaround such as a shim to emulate them. Modernizr aims to provide this feature detection in a complete and standardized manner.

Nginx is a web server which can also be used as a reverse proxy, load balancer, mail proxy and HTTP cache.

Brightcove offers a robust video platform that allows individuals and businesses to share, stream and host

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

SendGrid cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems. SendGrid provides reliable email delivery, scalability and real-time analytics along with flexible API's that make custom integration a breeze.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

Comidor is a business process management (BPM) software and low-code digital transformation platform for enterprise collaboration, BPM, project management, case management, and workflow automation with cloud IDE. The cloud-based platform aims to connect all major business function in one place.

ePly online event registration allows users to manage event data and register people for events such as business meetings, workshops and conferences.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Quire is a modern collaborative task management tool designed especially for teams to help them achieve their ideas by breaking them into step-by-step to-dos.

Comm100’s digital conversation platform powers real-time interactions via web, mobile, and messaging. They make it easy for brands to answer questions, solve problems, and keep customers happy whenever and wherever they want.

Our Promotions, Supply Chain and Healthcare platforms connect offline and online transactions in real time for the world’s largest brands.

ion closes the gap between the digital buyer™s journey and personal selling. We give sales instant, contextual understanding of each lead™s interactive journey.

LeadQuizzes enables marketers to create quizzes to capture leads, engage the audience, gain customer insights and build out sales funnel.

QuickBase is the easiest IT-trusted platform for building customized business apps with no coding required. Business users get the fast solutions they need, while IT gets the security and control it demands.

Wordstream manages Adwords, Bing, and Facebook in one easy-to-use platform, helping advertisers optimize their spend in just 20 minutes a week.

Manage and improve customers sales activities with customer segmentation/ territory management, sales reports & dashboards, CRM analytics, sales forecasting & more.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

HappyFox is an ridiculously easy, powerfully simple customer support and ticket management software. HappyFox integrates with it email accounts & website to ensure that all its support requests get collated.

Kayako Helpdesk Pvt. Ltd. is an develops and offers web-based help desk, customer service, and support ticket software.

LiveHelpNow is to enable companies of all sizes to facilitate meaningful customer service interactions.

Needle, Inc. provides real time expert shopping assistance services for e-commerce websites. The company offers Advocate, Advocate Plus, and Advocate Premium. It operates a chat and voice communications platform that enables experts and product owners to engage online shoppers and raise conversion and net promoter scores. The company was founded in 2010 and is based in Bluffdale, Utah.

Needle identifies online customers who need help and matches them with certified advocates who have first-hand knowledge of the product.

Sumo is easy to install on any website or CMS, Sumo is a suite of free app-like tools for growing website traffic, email subscriber lists and monitoring engagement.

Fundera is an online marketplace that connects small business owners with the best funding provider for their businesses

MShift is a mobile banking services are compatible with all online banking, bill pay, and multi-factor authentication providers.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Hootsuite Insights offers real-time social media monitoring via a visual dashboard, smart, sharable reports, data widgets & infographic-style data visualization.

Moz PRO combines SEO management, social media monitoring, actionable recommendations, and so much more in one easy-to-use platform.

WordStream for PPC is a robust platform for managing pay-per-click marketing efforts involving large numbers of keywords. WordStream turns your private keyword data into profit-driving PPC campaigns.

Silk is an analytics tool to upload, visualize, publish and share your data.

WordStream SEO for Firefox Plugin is a content creation tool for writers that connects user keyword research to users SEO copywriting efforts.

LiteSpeed Web Server (LSWS) is a high-performance Apache drop-in replacement.

Norbert is a lead generation majordome that helps anyone find an email address

Rackspace Inc. is an American managed cloud computing company based in Windcrest, Texas, a suburb of San Antonio. The company also has offices in Australia, the United Kingdom, Switzerland, the Netherlands, Germany, Singapore, Mexico and Hong Kong.

STATS is a sports data and technology company that analyze performance data of sportspersons and teams.