HelpSquad Information

HelpSquad Health gives US healthcare providers the support they need to run smoother, respond faster, and care better, without the overhead. Our HIPAA-compliant virtual assistants are available 24/7 to handle patient calls, chats, emails, texts, and even social media messages, so nothing slips through the cracks. We take care of appointment scheduling, insurance verification, EHR data entry, and patient FAQs, all while using secure, integrated systems that work with your existing tools. You’ll get real-time lead notifications, a dedicated account manager, and a team trained specifically in healthcare support. Whether you're a solo practice or a growing network, HelpSquad helps you streamline operations, improve patient experience, and free up your in-house team to focus on care. HelpSquad's professionally trained live chat agents offer real-time, 24/7 support to your customers by responding to their website chats, SMS text messages and Facebook messages around the clock.