Heather Dougherty Email & Phone Number

Vice President, Customer Success @ Lexer

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Heather Dougherty Location

New York, NY, US

Heather Dougherty Work

Vice President, Customer Success @ (March 2020 - Present)
Senior Director, Professional Services @ (June 2014 - February 2020)
Director of Research, Consumer Insights @ (October 2007 - May 2014)
Senior Analyst, Commerce @ Nielsen Online (May 2004 - October 2007)
Project Manager @ (June 2003 - May 2004)
Analyst, Research Operations @ Acumen Sciences (September 2002 - June 2003)
Market Research Consultant @ (February 2002 - May 2002)
Research Associate, Associate Analyst - Commerce @ (September 1997 - October 2001)

Heather Dougherty Education

Ohio State University
Bachelor Of Business Administration (Marketing)
1989-1993

Heather Dougherty Skills

Activations
Advertising
Advertising Research
Analytical Skills
Analytics
Audience Segmentation
Build Strong Relationships
Business Development
Business Reviews
Business Strategy
CDP
Change Management
Churn Management
Coaching
Coaching & Mentoring
Communication
Competitive Analysis
Competitive Intelligence
Competitive Landscape
Consumer Behaviour
Cross-Channel Marketing
Cross-functional Coordination
Cross-functional Team Leadership
Customer Acquisition
Customer Advocacy
Customer Analysis
Customer Engagement
Customer Insight
Customer Journeys
Customer Loyalty
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Segmentation Strategy
Customer Success
Customer Value
Data Analysis
Data Storytelling
Data-driven Decision Making
Database Marketing
Digital Engagement
Digital Marketing
Digital Media
Digital Strategy
Direct Marketing
Drive Change
Email Marketing
Enablement
Executive Sponsorship
External Relationships
HubSpot
Integrated Marketing
Interpersonal Relationships
KPI Reporting
Key Performance Indicators
Knowledge Sharing
Lead Generation
Leadership
Management
Market Research
Marketing
Marketing Analytics
Marketing Automation
Marketing Campaign Plans
Marketing Research
Marketing Strategy
Microsoft Excel
Microsoft PowerPoint
Multi-channel Marketing
Onboarding
Online Advertising
Online Marketing
Online Research
Performance Appraisal
Performance Metrics
Post-Sales
Presales
Presentation Skills
Presentations
Problem Solving
Professional Services
Project Management
Public Speaking
Relationship Building
SEM
Segmentation
Software as a Service (SaaS)
Storytelling
Strategic Initiatives
Strategic Leadership
Strategic Planning
Strategic Thinking
Strategy
Team Leadership
Team Training
Teamwork
Upselling
Voice of the Customer
Web Analytics

Heather Dougherty Summary

Heather Dougherty, based in New York, NY, US, is currently a Vice President, Customer Success at Lexer. Heather Dougherty brings experience from previous roles at Resonate, Experian, Nielsen Online and Gartner. Heather Dougherty holds a 1989 - 1993 Bachelor Of Business Administration in Marketing @ Ohio State University. With a robust skill set that includes Activations, Advertising, Advertising Research, Analytical Skills, Analytics and more. Heather Dougherty has 3 emails and 1 mobile phone numbers on RocketReach.