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Giving and understanding feedback shouldn’t be hard. Our mission is to help companies engage with their customers through the simple press of a Smiley button, and turn feedback into profitable actions. With more than 4,000 clients in 135 countries, we are proud to help capture the voice of customers in organizations all over the world. Founded in 2009, we are the pioneers of instant customer feedback and have collected over 1.5 billion feedbacks to date. Our simple feedback insights solution helps customers improve service excellence and business performance, instantly and over time: GET LOADS OF FEEDBACK Our Smileys capture your customers’ emotions at the exact moment and experience point. SHARE INSIGHTS Learn together with your staff what works and what doesn’t with HappyOrNot Analytics. TAKE ACTION Our Success Services give you the tools and best practices to transform your organization. Copyright © 2024 HappyOrNot Ltd. All rights reserved. All trademarks, service marks and company names belong to their respective owners. Registered designs No. 004124253-0003, 004115137-0001, US D853,378, US D836,098.

Website https://www.happy-or-not.com
Revenue $32.3 million
Funding $39.5 million
Employees 98 (71 on RocketReach)
Founded 2009
Address Åkerlundinkatu 11, 33100 Tampere, 4th floor, Tampere, Pirkanmaa 33100, FI
Technologies
Industry Information Services, Information Collection & Delivery, Business/Productivity Software, Customer, service and employee satisfaction monitoring, measurin, Media & Internet, Media and Information Services (B2B), Enterprise-wide, every-day management tool
Web Rank 525371
Web Visits 118760
Keywords Customer Experience, Customer Feedback, Customer Satisfaction, Customer Journey, Customer Service, Experience Management, Customer Engagement, Customer Insights, Voice Of Customer, Feedback System, Customer Surveys, Feedback Management, Feedback Tools, Sentiment Analysis, Data Analytics, Online Surveys, Market Research, Business Intelligence
Competitors Zoho, Medallia, SurveyMonkey, Qualtrics, Pendo.io, QuestionPro, Jotform, CustomerGauge, Survicate, Typeform +40 more (view full list)
SIC SIC Code 73 Companies, SIC Code 737 Companies, SIC Code 738 Companies
NAICS NAICS Code 518 Companies, NAICS Code 5182 Companies, NAICS Code 51 Companies, NAICS Code 518210 Companies, NAICS Code 51821 Companies

HappyOrNot Questions

The HappyOrNot annual revenue was $32.3 million in 2026.

Miika Mäkitalo is the CEO of HappyOrNot.

71 people are employed at HappyOrNot.

HappyOrNot is based in Tampere, Pirkanmaa.

The NAICS codes for HappyOrNot are [518, 5182, 51, 518210, 51821].

The SIC codes for HappyOrNot are [73, 737, 738].

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