Hannah do Email & Phone Number
Director @ Firstsource
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Hannah do Location
- Melbourne, VIC, AU
Hannah do Work
- Director @ (December 2024 - Present)
- Customer Experience Manager @ (March 2021 - November 2024)
- Onshore Delivery @ (July 2019 - February 2020)
- Onshore Delivery @ (July 2019 - February 2020)
- Chief Executive Officer @ (October 2015 - July 2019)
- Telstra Frontline Lead - Customer Enablement @ (March 2014 - September 2015)
- Telstra Partner Enabler @ (February 2013 - March 2014)
- Vendor Manager @ (June 2009 - March 2013)
- CSC and PP FOH Team Manager @ (January 2007 - January 2009)
- Product Connect Technical Specialist @ (January 2003 - January 2007)
Hannah do Education
- Edith Cowan University
Master's degree (Computer Software Engineering)
2002-2004 - Edith Cowan University
Bachelor of Science (B.S.) and Bachelor of Business (Computer Software Engineering)
1998-2002
Hannah do Skills
- Telecommunications
- Contact Centers
- Vendor Management
- IP
- Team Management
- Program Management
- Team Leadership
- Change Management
- Call Center
- Customer Experience
- Analytics
- VPLS
- Operational Support
- E-commerce
- Strategic Thinking
- TDM
- Start-ups
- Call Centers
- VoIP
- CRM
- Service Delivery
- Leadership
- Process Improvement
- Customer Satisfaction
- Business Process Improvement
- Stakeholder Management
- Wireless
- Training
- Outsourcing
- Telco
- Product Management
- Management
- Integration
- Telephony
- E Commerce
- Start Ups
- Engineering
- Operations
- Microsoft Office
- Microsoft Excel
- Manufacturing
- Customer Service
- Strategy
- Product Development
Hannah do Summary
- Hannah do, based in Melbourne, VIC, AU, is currently a Director at Firstsource. Hannah do brings experience from previous roles at Kogan.com, Tech Mahindra and Teleperformance. Hannah do holds a 2002 - 2004 Master's degree in Computer Software Engineering @ Edith Cowan University. With a robust skill set that includes Telecommunications, Contact Centers, Vendor Management, IP, Team Management and more. Hannah do has 3 emails and 2 mobile phone numbers on RocketReach.
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