Hannah do Email & Phone Number
Director @ Firstsource
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Hannah do Location
- Melbourne, VIC, AU
Hannah do Work
- 2024 -now Director @
- 2021 -2024 Customer Experience Manager @
- 2019 -2020 Onshore Delivery @
- 2019 -2020 Onshore Delivery @
- 2015 -2019 Chief Executive Officer @
- 2014 -2015 Telstra Frontline Lead - Customer Enablement @
- 2013 -2014 Telstra Partner Enabler @
- 2009 -2013 Vendor Manager @
- 2007 -2009 CSC and PP FOH Team Manager @
- 2003 -2007 Product Connect Technical Specialist @
Hannah do Education
- Edith Cowan University
Master's degree (Computer Software Engineering)
2002-2004 - Edith Cowan University
Bachelor of Science (B.S.) and Bachelor of Business (Computer Software Engineering)
1998-2002
Hannah do Skills
- Telecommunications
- Contact Centers
- Vendor Management
- IP
- Team Management
- Program Management
- Team Leadership
- Change Management
- Call Center
- Customer Experience
- Analytics
- VPLS
- Operational Support
- E-commerce
- Strategic Thinking
- TDM
- Start-ups
- Call Centers
- VoIP
- CRM
- Service Delivery
- Leadership
- Process Improvement
- Customer Satisfaction
- Business Process Improvement
- Stakeholder Management
- Wireless
- Training
- Outsourcing
- Telco
- Product Management
- Management
- Integration
- Telephony
- E Commerce
- Start Ups
- Engineering
- Operations
- Microsoft Office
- Microsoft Excel
- Manufacturing
- Customer Service
- Strategy
- Product Development
Hannah do Summary
- Hannah do, based in Melbourne, VIC, AU, is currently a Director at Firstsource. Hannah do brings experience from previous roles at Kogan.com, Tech Mahindra and Teleperformance. Hannah do holds a 2002 - 2004 Master's degree in Computer Software Engineering @ Edith Cowan University. With a robust skill set that includes Telecommunications, Contact Centers, Vendor Management, IP, Team Management and more. Hannah do has 3 emails and 2 mobile phone numbers on RocketReach.
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