Hannah do Location
- Melbourne, VIC, AU
Hannah do Work
- 2024 - now Director @
- 2021 - 2024 Customer Experience Manager @
- 2019 - 2020 Onshore Delivery @
- 2019 - 2020 Onshore Delivery @
- 2015 - 2019 Chief Executive Officer @
- 2014 - 2015 Telstra Frontline Lead - Customer Enablement @
- 2013 - 2014 Telstra Partner Enabler @
- 2009 - 2013 Vendor Manager @
- 2007 - 2009 CSC and PP FOH Team Manager @
- 2003 - 2007 Product Connect Technical Specialist @
Hannah do Education
- Edith Cowan University
Master's degree (Computer Software Engineering)
2002 - 2004 - Edith Cowan University
Bachelor of Science (B.S.) and Bachelor of Business (Computer Software Engineering)
1998 - 2002
Hannah do Skills
- Telecommunications
- Contact Centers
- Vendor Management
- IP
- Team Management
- Program Management
- Team Leadership
- Change Management
- Call Center
- Customer Experience
- Analytics
- VPLS
- Operational Support
- E-commerce
- Strategic Thinking
- TDM
- Start-ups
- Call Centers
- VoIP
- CRM
- Service Delivery
- Leadership
- Process Improvement
- Customer Satisfaction
- Business Process Improvement
- Stakeholder Management
- Wireless
- Training
- Outsourcing
- Telco
- Product Management
- Management
- Integration
- Telephony
- E Commerce
- Start Ups
- Engineering
- Operations
- Microsoft Office
- Microsoft Excel
- Manufacturing
- Customer Service
- Strategy
- Product Development
Hannah do Summary
- Hannah do, based in Melbourne, VIC, AU, is currently a Director at Firstsource. Hannah do brings experience from previous roles at Kogan.com, Tech Mahindra and Teleperformance. Hannah do holds a 2002 - 2004 Master's degree in Computer Software Engineering @ Edith Cowan University. With a robust skill set that includes Telecommunications, Contact Centers, Vendor Management, IP, Team Management and more. Hannah do has 3 emails and 2 mobile phone numbers on RocketReach.
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Top Firstsource Employees
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Hyderabad, IN
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Kshitij Varma
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Digvijay Negi
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Sameer Ahuja
Vice President Talent Acquisition
Mumbai, MH, IN
Dinesh Jain
Chief Financial officer
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Vivek Irudayaraj
Executive Vice President and Center Head
Bengaluru, KA, IN
Gowrish Prabhu
Vice President Marketing
Bengaluru, KA, IN
Roshan Damodaran
Vice President - Human Resources
Bengaluru, KA, IN
Vivek Verma
Vice President Human Resources
Mumbai, MH, IN
Amit Rao
Associate Vice President Marketing
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Rohit Sant
SVP - Global Head Digital Services
Pune, MH, IN
Abhay Pareek
Vice President of Technology
Mumbai, MH, IN
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