Hammad Farooqui Email & Phone Number
Digital Product Excellence Lead @ Dallas Fort Worth International Airport (DFW)
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Hammad Farooqui Location
- Allen, TX, US
Hammad Farooqui Work
- 2025 -now Digital Product Excellence Lead @
- 2021 -2025 Director, Product and Global Operations Transformation @
- 2020 -2021 Director, Product Operations and Business Intelligence - Middle East, North Africa and Pakistan @
- 2017 -2020 Director Resources, Center of Excellence - Europe, Middle East, Africa and Pakistan @
- 2015 -2017 Director, Operations and Business Intelligence, Middle East, North Africa and Pakistan @
- 2012 -2015 Associate Director, Global Programs @
- 2011 -2012 Business Solutions - Contact Center and BPO @
- 2008 -2011 Business Unit Head - BPO and Call Centre @
- 2007 -2011 Head of Contact Centre and Technical Support @
- 2005 -2007 Director Call Centre Operations, AltSource Communications @
- 2002 -2005 Assistant Manager Systems and Call Center Support @
- 1999 -2002 Business Analyst and Project Manager @ Crescent Institute of Information Technology
Hammad Farooqui Education
- Strayer University 2017-2024
- Nielsen 2016-2016
- Nielsen
Six Sigma Black Belt, BPI
2015-2015 - Iqra University (Official)
Master's degree, Computer Science - Software Engineering
2001-2003
Hammad Farooqui Skills
- Six Sigma Black Belt
- Client Liaison
- Technical Support
- Contact Center Management
- Relationship Development
- Organizational Change Management
- Strategic Leadership
- Team Management
- CRM
- Management
- Outsourcing
- Strategy
- Project Planning
- Telecommunications
- Program Management
- Business Analysis
- Call Centers
- Business Development
- Service Delivery
- Project Management
- Business Process
- Call Center
- Analysis
- Performance Management
- Business Strategy
- Vendor Management
- Operations Management
- BPO
- Business Planning
- Strategic Planning
- Customer Satisfaction
- Business Intelligence
- E-commerce
- Change Management
- Business Process Improvement
- Quality Assurance
- Cloud Computing
- Market Research
- ITIL
- Customer Relations
- Account Management
- Resource Management
- Product Management
- Business Process Management
- Business Process Design
- Customer Service
- Team Leadership
- Leadership
- Problem Solving
- People Management
- Team Building
- Training
- Process Improvement
- Networking
- Customer Experience
- E Commerce
- Sales
- Telecom
- Operations
- Microsoft Office
- FMCG
- Microsoft Excel
- New Business Development
- Hospitality
- Security
- Pre Sales
Hammad Farooqui Summary
- Hammad Farooqui, based in Allen, TX, US, is currently a Digital Product Excellence Lead at Dallas Fort Worth International Airport (DFW). Hammad Farooqui brings experience from previous roles at NielsenIQ. Hammad Farooqui holds a 2017 - 2024 Strayer University. With a robust skill set that includes Six Sigma Black Belt, Client Liaison, Technical Support, Contact Center Management, Relationship Development and more. Hammad Farooqui has 2 emails and 2 mobile phone numbers on RocketReach.
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