Halp is a conversational ticketing solution for modern IT and Ops teams to assign, prioritize, track, and answer requests from Slack or Microsoft Teams in a message-based interface. Opening up a ticket is as simple as adding a 🎫 emoji (aka :ticket:) to a message or using a slash (/) command. From there, the conversation happens in a thread and tickets can be edited, assigned, tracked and updated right from Slack’s interface. In addition, Halp’s web app allows teams to build custom forms, automate redundant tickets, and track your team’s overall performance and ROI. Companies using Halp get faster response times, more productive ops teams, and happier employees. Halp functions as a standalone ticketing system or can be integrated directly with Zendesk, Jira, ServiceNow, and other legacy ticketing systems. Halp is already used every day by the internal IT, HR, Finance, and operations teams at Strava, Home Depot, G2 Crowd, Slack, and many more. We’ve also seen Halp used by MSPs and B2B companies to offer VIP support to clients in Slack.
| Website | https://www.atlassian.com/software/halp |
| Revenue | $4.8 billion |
| Employees | 14 (0 on RocketReach) |
| Founded | 2017 |
| Technologies |
JavaScript
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HTML
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PHP
+124 more
(view full list)
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| Industry | Technology, Information and Internet, Human Resources, Internet, Internet Services, IT Management, Information Technology |
| Keywords | It Ticketing System, Slack Integration, Microsoft Teams Integration, Help Desk Software, Request Management, Incident Management, Problem Management, It Service Management, Collaboration Software, Team Communication, Asynchronous Communication, Support Ticketing, It Support Ticketing, Modern It |
| Competitors | ServiceNow, Zoho, Gorgias, Intercom, HappyFox, Help Scout, Kayako, Zendesk Sell, SupportBee, Overseas Examinations Commission +36 more (view full list) |
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The Halp annual revenue was $4.8 billion in 2026.
