Senior Director, EX Enterprise Strategy and Organizational Transformation @ (January 2024 - August 2025)
Group Director, Employee Experience Practice and Workforce Operations @ (May 2021 - January 2024)
Director, Employee and Customer Strategy and Experience Transformation @ (June 2019 - May 2021)
Senior Project Manager @ (April 2018 - November 2018)
Senior Practice Manager, Employee Engagement @ (February 2012 - January 2018)
Consultant, Employee and Customer Experience @ (February 2009 - February 2012)
Marketing Account Manager @ (April 2007 - February 2009)
Grace Black Education
Ottawa University
Bachelor of Arts (B.A.) (Human Resources Management and Services)
2003-2006
Grace Black Skills
Analytics
Strategy
Email Marketing
Strategic Planning
Online Marketing
Advertising
Data Analysis
Direct Marketing
Market Research
Analysis
Marketing
CRM
Project Management
Recruiting
Program Management
Quantitative Research
Account Management
Analytical Skills
Onboarding
Business Process Improvement
Performance Management
Human Resources
Project Planning
Customer Insight
Customer Satisfaction
Sales
Operations Management
Event Planning
Public Relations
Vendor Management
SPSS
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Management
Customer Service
Leadership
Team Building
Training
Employee Training
Public Speaking
Employee Engagement
Cross-functional Team Leadership
Employee Relations
Team Leadership
Leadership Development
Organizational Development
Coaching
Agile Project Management
AI-Enabled Workforce Insights
Change Leadership
Cultural Transformation
Customer Experience
Customer Experience Management
Data-Driven Insights
Data-driven Decision Making
Digital Employee Experience
Diversity, Equality, and Inclusion (DEI)
Employee Experience (EX)
Employee Experience Strategy
Employee Listening
Employer Branding
Enterprise People Strategy
Executive Reporting
Executive Stakeholder Management
Governance Models
HR Technology Strategy
Human Resources Information Systems (HRIS)
Influence At All Levels
Marketing Strategy
Measurement Framework & KPIs
Operating Model Design
Organizational Culture
Organizational Effectiveness
Organizational Health
People Analytics
People Leader
People Operations
People Strategy
Product Innovation
Program Design
Program Leadership
Workforce Insights
Workforce Strategy
Cross Functional Team Leadership
Grace Black Summary
Grace Black, based in Kansas City, MO, US, is currently a Independent Executive Advisor, Employee Experience and Workforce Strategy at HRIZONS EX. Grace Black brings experience from previous roles at Medallia and Intouch Solutions. Grace Black holds a 2003 - 2006 Bachelor of Arts (B.A.) in Human Resources Management and Services @ Ottawa University. With a robust skill set that includes Analytics, Strategy, Email Marketing, Strategic Planning, Online Marketing and more. Grace Black has 2 emails and 1 mobile phone numbers on RocketReach.
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