SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution—uniquely combining technology with hands-on professional services to help organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. By delivering insights across the enterprise and measuring experiences at every touchpoint, our differentiated partnership model helps clients change the way they do business.
View Top Employees from SMG - Service Management Group| Website | http://www.smg.com |
| Revenue | $68 million |
| Employees | 544 (445 on RocketReach) |
| Founded | 1991 |
| Address | 1737 Mcgee St, Kansas City, Missouri 64108, US |
| Phone | (816) 448-4500 |
| Fax | (816) 448-4599 |
| Technologies |
JavaScript,
HTML,
PHP
+128 more
(view full list)
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| Industry | Software Development, Management Consulting, Consulting, Customer Experience (CX) Measurement, Business Services, Market Research, Employee Engagement, Data and Analytics, Brand Research, Design, Publishing, Content and Publishing, Media and Entertainment, Social Media Management, Internet Services, Sales and Marketing |
| Web Rank | 18422 |
| Web Visits | 2 Million |
| Keywords | Experience Agency, Customer Experience, Operational Efficiencies, Revenue Growth |
| Competitors | BestMark, Foresee Results Inc, IntelliShop, KPMG Nunwood, Professional Research Consultants, Inc. (PRC) |
| SIC | SIC Code 87 Companies, SIC Code 874 Companies, SIC Code 8748 Companies |
| NAICS | NAICS Code 5416 Companies, NAICS Code 541 Companies, NAICS Code 54 Companies, NAICS Code 54161 Companies |
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SMG - Service Management Group Questions
The SMG - Service Management Group annual revenue was $68 million in 2024.
Rod Feuer is the Chief Product Officer of SMG - Service Management Group.
445 people are employed at SMG - Service Management Group.
SMG - Service Management Group is based in Kansas City, Missouri.
The NAICS codes for SMG - Service Management Group are [5416, 541, 54, 54161].
The SIC codes for SMG - Service Management Group are [87, 874, 8748].
Top SMG - Service Management Group Employees
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ViewCory Hutchison
Director of Platform Operations at SMG - Service Management Group
Alpharetta, Georgia, United States5+4 -
22
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22
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Valerie Hoover
Talent Acquisition Consultant at SMG at SMG - Service Management Group
Kansas City, Missouri, United States55+ -
5+4
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Noel Andrews-Sotta
Vice President Operations at SMG - Service Management Group
Overland Park, KS, US22
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