Gonzalo Valdés's Location
Amsterdam, NH, NL
Gonzalo Valdés's Work
- Senior Manager, Global Reporting and Analytics CX @ Sonos, Inc.
- Global Reporting and Analytics Manager CX @ Sonos, Inc.
- Quality Manager Customer Care EMEA @ Sonos, Inc.
- Consultant @ Looyint
- Interim Manager Customer Relations @ Enexis Groep
- Consultant Ziggo Sales @ VodafoneZiggo
- Consultant Ro!Entree @ Ro!Entree B.V.
- Interim Delivery Manager Canal Digitaal @ Canal Digitaal
- Interim Delivery Manager UPC @ Liberty Global
- Consultant @ VodafoneZiggo
Gonzalo Valdés's Education
- Inholland University of Applied Sciences
HBO (Contact Center Management)
2008 - 2009 - COPC Inc.
Registered Coordinator (for Customer Service Providers)
2009 - 2009 - Krauthammer
(Senior Management)
2016 - 2017
- Dudok College
MBO (System Administrator)
1998 - 2002
Gonzalo Valdés's Skills
- Management Consulting
- Customer Experience
- Change Management
- Reporting & Analysis
- Interim Management
- Process Improvement
- Coaching
- Knowledge Management
- Management
- Customer Service
Gonzalo Valdés's Summary
Gonzalo Valdés, based in Amsterdam, NH, NL, is currently a Senior Manager, Global Reporting and Analytics CX at Sonos, Inc., bringing experience from previous roles at Sonos, Inc., Looyint and Enexis B.V.. Gonzalo Valdés holds a 2008 - 2009 HBO in Contact Center Management @ Inholland University of Applied Sciences. With a robust skill set that includes Management Consulting, Customer Experience, Change Management, Reporting & Analysis, Interim Management and more, Gonzalo Valdés contributes valuable insights to the industry. Gonzalo Valdés has 2 emails on RocketReach.
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