Dharam Rai Email & Phone Number
Vice President, Global Customer Success, Support, and Experience @ Sonos, Inc.
5 free lookup(s).
Dharam Rai Location
- California, United States
Dharam Rai Work
- 2025 - now Board Member @
- 2021 - now Vice President, Global Customer Success, Support, and Experience @
- 2019 - 2020 Vice President, Global Customer Success and Support @
- 2018 - 2019 SVP, Global Customer Success @
- 2016 - 2018 Senior Vice President, Global Customer Success and Support @
- 2014 - 2016 Vice President, Customer Services, Support, and Experience @
- 2012 - 2014 Vice President, Global Customer Services, Support, and Experience @ ServiceSource
- 2006 - 2012 Director, Global Customer Experience and Support Services @
- 2004 - 2006 Sr. Manager, Global Customer Support Services @
- 1995 - 2004 Manager, Global Support Service @
- 1991 - 1995 Software Engineer @
Dharam Rai Education
- Stanford University Graduate School of Business
Stanford Executive Program
- Golden Gate University
MBA (International Business)
- Stanford University
(Leadership & Strategic Management)
- Pune University
BS CS (Computer Engineering)
Dharam Rai Skills
- Enterprise Software
- SaaS
- Management
- Customer Experience
- Customer Retention
- Customer Relationship Management (CRM)
- Leading Change
- Cloud Computing
- Vendor Management
- Integration
- Strategy
- Storage
- Outsourcing
- Service Delivery
- Managed Services
- Program Management
- Product Management
- Strategic Planning
- Virtualization
- Technical Support
- Team Leadership
- Cross-functional Team Leadership
- Process Improvement
- Change Management
- Strategic Partnerships
- Business Alliances
- Business Process Improvement
- M&A experience
- Automation
- Contract Negotiation
- Outsourcing Management
- Customer Satisfaction
- Customer Service
- Global Management
- Restructuring
- Call Center Development
- Remote Infrastructure Management
- Knowledge Management
- Operations Management
- Solaris
- Global Alliances
- Networking
- Leadership
- Services
- Cross Functional Team Leadership
- Business Development
- Customer Support
- Support
- Content Services
- Microsoft Word
- Social Media
- Troubleshooting
- Software as a Service Saas
- Software as a Service
Dharam Rai Summary
- Dharam Rai, based in California, United States, is currently a Vice President, Global Customer Success, Support, and Experience at Sonos, Inc.. Dharam Rai brings experience from previous roles at SuccessLab, Nauto, Visa and Tintri (Led through an IPO). Dharam Rai holds a Stanford Executive Program @ Stanford University Graduate School of Business. With a robust skill set that includes Enterprise Software, SaaS, Management, Customer Experience, Customer Retention and more. Dharam Rai has 2 emails and 3 mobile phone numbers on RocketReach.
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