Norwegian University of Science and Technology (NTNU)
International student at the “Norwegian University of Science and Technology” Erasmus program (Telecommunications Management)
2003 - 2004
Universidad Nacional de Colombia
Workshops on Contact Center technology and BPO Offshoring (Business Process Outsourcing in offshore locations)
2011
Universitat Politècnica de Catalunya
Master's Degree (Strategic Enterprise Management with SAP NetWeaver Business Intelligence)
2005
Giovanni Baldinu's Skills
Project Management
Business Strategy
Business Analysis
ITIL
Customer Service
Teamwork
Offshore Outsourcing
Cost Control
Customer Satisfaction
Customer Engagement
Giovanni Baldinu's Summary
Giovanni Baldinu, based in Barcelona, Catalonia, Spain, is currently a IT Business Partner at Almirall, bringing experience from previous roles at COIT_AEIT Colegio Oficial y Asociación Española de Ingenieros de Telecomunicació, Enghouse Interactive, Inspiralia and comways. Giovanni Baldinu holds a 2013 - 2014 Master of Business Administration (MBA) in Business Administration and Management, General @ IE Business School. With a robust skill set that includes Project Management, Business Strategy, Business Analysis, ITIL, Customer Service and more, Giovanni Baldinu contributes valuable insights to the industry. Giovanni Baldinu has 1 email and 2 mobile phone numbers on RocketReach.