Gemma Gray Email
Operations Director @ Verint
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Gemma Gray Location
- Glasgow, GB
Gemma Gray Work
- 2014 -now Operations Director @
- 2013 -2014 Senior Project Manager @
- 2012 -2012 Technical Team Lead @
- 2011 -2012 Technical Team Leader @
- 2006 -2011 Senior Business Process Developer @
- 2006 -2010 Business Process Developer @
- 2004 -2005 Intern @
Gemma Gray Education
- University of Strathclyde
Software Engineering (Software Engineering/Maths)
2001-2006
Gemma Gray Skills
- CRM
- Business Process
- Business Process Design
- Integration
- Process Improvement
- Requirements Gathering
- Solution Architecture
- Requirements Analysis
- Analysis
- Team Leadership
- Leadership
- Stakeholder Management
- Business Analysis
- Project Delivery
- Customer Experience
- Management
- JBoss Application Server
- Business Process Improvement
- Contact Centers
- Outsourcing
- Software Project Management
- Governance
- Business Process Management
- Business Process Mapping
- Quality Center
- SDLC
- Project Planning
- Certified Scrum Master CSM
- Scrum
- Sales
- Project Management
- JavaScript
- Customer Relationship Management Crm
- Customer Relationship Management
Gemma Gray Summary
- Gemma Gray, based in Glasgow, GB, is currently a Operations Director at Verint. Gemma Gray brings experience from previous roles at KANA Software and Sword Ciboodle, now part of KANA Software. Gemma Gray holds a 2001 - 2006 Software Engineering in Software Engineering/Maths @ University of Strathclyde. With a robust skill set that includes CRM, Business Process, Business Process Design, Integration, Process Improvement and more. Gemma Gray has 1 emails on RocketReach.
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