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Gary Thomas Location
Cardiff, GB
Gary Thomas Work
Head of Customer Service @ (January 2026 - Present)
Head Of Customer Service @ (August 2017 - Present)
Revenue Generation Manager @ (July 2015 - August 2017)
Head of Operations @ (October 2014 - July 2015)
Homeworking Operations Manager @ (September 2013 - October 2014)
Operations Manager @ (April 2010 - October 2014)
Business Manager and Contact Centre Manager @ (January 1995 - March 2010)
Gary Thomas Skills
3rd Party Relationships
Account Management
Analytical Skills
B2C
Business Development
Business Process Improvement
Business Relationship Management
Business Strategy
Business-to-Business (B2B)
Change Management
Coaching
Commercial Awareness
Communication
Contact Center Management
Contact Centers
Customer Experience
Customer Insight
Customer Satisfaction
Customer Service
Customer Service Management
Employee Engagement
Field Operations
Key Account Development
Leadership
Life Insurance
Management
Management Development
Offshoring
Operations Management
Performance Management
Process Improvement
Project Management
Relationship Building
Sales
Sales Management
Sales Operations
Self Management
Service Centers
Stakeholder Engagement
Stakeholder Management
Strategic Thinking
Strategy
Talent Management
Team Leadership
Team Management
Time Management
Training
Training Delivery
Work At Home
Working Abroad
Gary Thomas Summary
Gary Thomas, based in Cardiff, GB, is currently a Head of Customer Service at Capital on Tap. Gary Thomas brings experience from previous roles at Legal & General, Co-op Legal Services and Tesco. With a robust skill set that includes 3rd Party Relationships, Account Management, Analytical Skills, B2C, Business Development and more. Gary Thomas has 5 emails and 1 mobile phone numbers on RocketReach.
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