Frederic Espiritu Email & Phone Number
Global Business Capability - Training Manager @ Sagility
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Frederic Espiritu Location
- Calabarzon, Philippines
Frederic Espiritu Work
- 2017 -now Global Business Capability - Training Manager @
- 2015 -2016 Training Manager - Organizational Development and QBBC Coach Lead @
- 2015 -2015 Training and Quality Manager - Launch and Implementations @
- 2014 -2015 Campaign Manager (Process Specialist) - Client Support Services @
- 2012 -2013 Training and Marketing Manager @ Quiambao Security Specialists, Inc.
- 2011 -2012 Capability Development Senior Specialist @
- 2007 -2011 Senior Products and Systems Trainer @
- 2006 -2006 Assistant Manager for Training, Process Training Credit cards @
- 2005 -2006 Assistant Manager for Training, US Language, Culture and Induction @
- 2004 -2005 Processing Executive, US Credit Card Collections (Inbound and Outbound) @
- 2003 -2004 Technical support representative @ eTelecare Global Solutions
Frederic Espiritu Education
- University of the Philippines Diliman
Bachelor of Arts - BA (Sociology)
1998-2003 - La Salle Greenhills
High School Diploma (High School/Secondary Diplomas and Certificates)
1994-1998
Frederic Espiritu Skills
- Analytical Skills
- Key Account Management
- Key Performance Indicators
- Employee Management
- Team Leadership
- Performance Reviews
- Business Reviews
- Business Growth
- Performance Metrics
- Corrective Actions
- Customer Satisfaction (CSAT)
- Sales Management
- Product Marketing
- Professional Services
- Client Development
- Legal Consulting
- Event Management
- Leadership Development
- Sourcing
- Competency Management
- Information Technology
- Technical Product Training
- Personal Finance
- New Hire Orientations
- English as a Second Language (ESL)
- Culture Change
- English
- Debt Collection
- Finance
- Credit Card Transaction Processing
- Technical Support
- Customer Service Representatives
- Customer Service
- Global Human Resources Management
- New Hire Training
- Performance Management
- Project Management
- Talent Management
- Call Centers
- Technical Training
- Instructional Design
- Program Management
- E-Learning
- BPO
- Vendor Management
- Contact Centers
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Outsourcing
- Business Development
- Onboarding
- Business Process Improvement
- Strategic Planning
- Change Management
- Customer Experience
- Marketing
- Sales
- Digital Marketing
- Marketing Strategy
- Online Marketing
- Human Resources (HR)
- Project Implementation
- Account Management
- Google Analytics
- Microsoft Office
- Training
- Management
- Training Delivery
- Language Teaching
- Team Management
- Training & Development
- People Management
- Employee Engagement
- Coaching
- Organizational Development
- Customer Service Management
- Stakeholder Management
- Teaching English as a Second Language
- Business English
- Japanese
- Corporate Recruiting
- HR Operations
- HR Project Management
- Training Management
- Employee Learning & Development
Frederic Espiritu Summary
- Frederic Espiritu, based in Calabarzon, Philippines, is currently a Global Business Capability - Training Manager at Sagility. Frederic Espiritu brings experience from previous roles at Transcom, Cognizant Technology Solutions and Quiambao Security Specialists, Inc.. Frederic Espiritu holds a 1998 - 2003 Bachelor of Arts - BA in Sociology @ University of the Philippines Diliman. With a robust skill set that includes Analytical Skills, Key Account Management, Key Performance Indicators, Employee Management, Team Leadership and more. Frederic Espiritu has 2 emails and 2 mobile phone numbers on RocketReach.
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Frederic Espiritu
Global Business Capability - Training Manager
Calabarzon, Philippines
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