Francis E. Email

Packaged App Development Senior Analyst (SME) @ Accenture (Past)

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Francis E. Location

Bulacan, PH

Francis E. Work

Packaged App Development Senior Analyst (SME) @ (December 2025 - March 2026)
Senior Development Analyst @ (December 2025 - March 2026)
L2 Technical Support Engineer (Remote) @ (October 2023 - June 2024)
Infrastructure Support Engineer (Project-based) @ (June 2023 - September 2023)
Information Technology Infrastructure Specialist @ (June 2023 - September 2023)
IT Systems and Infrastructure Engineer (Remote) @ Converged Medical Solutions Group (September 2022 - March 2023)
IT Systems and Infrastructure Engineer @ Converged Medical Solutions Group (September 2022 - March 2023)
Information Technology Infrastructure Engineer @ Bhrillon Philippines (CMSG-Au) (September 2022 - March 2023)
Information Technology Support Engineer (Onsite) @ (February 2021 - March 2022)
Information Technology Support Engineer @ VSL CW Philippines (Bouygues Construction) (February 2021 - March 2022)
Information Technology Infrastructure Specialist (Remote) @ SCENARIO (August 2020 - November 2020)
Information Technology Infrastructure Specialist @ Projection HK Ltd. (August 2020 - November 2020)
IT Administrator (Onsite) @ GEMARIE Builders OPC (November 2019 - July 2020)
Information Technology Administrator @ GEMARIE Builders OPC (November 2019 - May 2020)
Sr. Service Desk (Onsite) @ (May 2019 - October 2019)
Service Desk Technician @ IQVIA Solutions (May 2019 - October 2019)
Technical Support Level 2 (Hybrid) @ (May 2018 - August 2018)
Technical Support Engineer @ SolarWinds Software (May 2018 - August 2018)
IT Infrastructure Support Officer (Onsite) @ (December 2017 - May 2018)
Infrastructure Consultant @ Primover (PepsiCo. International) (December 2017 - May 2018)
Data Center Support Engineer and Healthcare Informatics Specialist and Project Coordinator (Hybrid) @ (March 2012 - August 2016)
Site Engineer @ (March 2012 - August 2016)
Team Lead and IT Consultant and VMWare Specialist @ (October 2010 - October 2011)
IT Support Engineer @ Hyundai Heavy Industries Co., Ltd (May 2010 - August 2010)
IT Executive @ (December 2009 - May 2010)
IT Onsite Support Specialist @ IL&FS TECHNOLOGIES LTD (June 2009 - December 2009)
L2 Technical Support Engineer @ Trend Micro (March 2009 - May 2009)
Dell on Call Specialist (Helpdesk) @ (July 2006 - March 2009)
Technical Support Representative @ (October 2005 - July 2006)
Jr. Testing Engineer @ (February 2001 - August 2005)
Computer Operator and PC Stockman @ NEW GAMES GADGETS STORE (May 1999 - February 2001)
Document Analyst @ (March 1998 - July 1998)

Francis E. Education

Asian College of Science & Technology
Bachelor's degree (Bachelor of Science in Electronics & Computer Technology)
1995-2001
Asian College of Science and Technology
Bachelor of Science (Electronics)
Computer Network Limited
Red Hat Linux System Administration
Computer Network Limited
Certification training for Microsoft Certified Professional & CompTIA A+ Technician
MAPUA LIMITED
RadioIogy Information System & Picture Archiving Communication System User Support
Mapúa University
CISCO Certification Training for Network Associate (CCNA)
Phoenix One Knowledge Solutions, Inc.
CISCO Certification for Network Professional (CCNP - BSCI) Building Scalable Cisco Internetworks
Sectra
Technical Education Limited
Japanese Language and Culture (Nihongo)

Francis E. Skills

Active Directory
Agile Methodologies
Artificial Intelligence (AI)
Bitlocker
Business Process Improvement
Cascading Style Sheets (CSS)
Cisco Systems Products
Client-oriented
Cloud Computing
Cluster
Collaboration Tools
Communication
Computer Hardware
Computer Repair
Construction Management
Cybersecurity
DICOM
Data Backup Solutions
Data Centers
Data Security
Databases
Datto Backup
Desktop Application Support
Desktop Computers
Domain Name System (DNS)
End User Training
Enterprise Software
Firewalls
Google Workspace
HL7 Standards
HTML
Healthcare IT
Hospital Information Systems
Hospital Information Systems (HIS)
Hyper-V
IT Hardware Support
IT Management
IT Operations
IT Service Management
ITIL
Identity and Access Management (IAM)
Implementation Experience
Information Technology
Infrastructure
Internet Security
Laptops
Linux
Malware Removal & Threat
Microsoft 365
Microsoft Azure
Microsoft Endpoint Configuration Manager
Microsoft Exchange
Microsoft Intune
Microsoft Office
Microsoft Outlook
Microsoft Products
Modalities
Network Administration
Network Engineering
Network Infrastructure
Network Security
OS X
Office 365
Operating Systems
Password Resets
Picture Archiving and Communication System (PACS)
Powershell
Practice Management Systems (PMS)
Presentation Skills
Problem Solving
Project Coordination
Project Management
RAID
Radiology Information Systems (RIS)
SQL
Security
Server Administration
Service Delivery
Service Delivery Management
Service Desk
Software
Software as a Service (SaaS)
Storage
Storage Area Network (SAN)
Storage Virtualization
Strategic Thinking
Support Systems
System Administration
Technical Documentation
Technical Support
Troubleshooting
VMWare ESXi
VMware
VMware Infrastructure
VMware vSphere
Virtual and Remote System Management,
Virtualization
Windows
Windows Desktop Administration
Windows Server

Francis E. Summary

Francis E., based in Bulacan, PH, was previously a Packaged App Development Senior Analyst (SME) at Accenture. Francis E. brings experience from previous roles at Accenture, Wizard IT and Lancesoft Philippines. Francis E. holds a 1995 - 2001 Bachelor's degree in Bachelor of Science in Electronics & Computer Technology @ Asian College of Science & Technology. With a robust skill set that includes Active Directory, Agile Methodologies, Artificial Intelligence (AI), Bitlocker, Business Process Improvement and more.

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