Supportwave is an IT support and tech talent company built for the channel. MSPs, data centres and technology partners use us as one skills provider, on site or remote, in 30+ countries.
We do four things, and most clients blend them:
- White Label Helpdesk
24/7 L1 to L3 support under your brand, inside your own PSA. AI triages and resolves the routine tickets, and dedicated engineers handle the rest. Live in five days.
- Smart Hands & Onsite
Field engineers for IT and telecoms infrastructure in data centres and other critical sites. 2-hour, 4-hour and next-business-day SLAs across the US, Europe, South Africa, Australia and many other countries.
- Dedicated Tech Talent
Pre-vetted, full-time IT support and software engineers embedded in your team, on site or remote, in days rather than months. We handle sourcing, vetting, payroll and compliance.
- Permanent Recruitment
Direct hires from our global network of registered tech professionals, screened and matched by our AI talent platform.
Coming soon: Supportwave Agent Services. AI agents built, deployed and managed by our team.
We sell no hardware, no software licences and no cloud, so we never compete with our partners for their customers.
Venture Capital Backed by HTGF, Fuel Ventures and Big Sur Ventures.
One service provider for global scale.
www.supportwave.com
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